Smoke Stop - Dania Beach Smoke Shop — Attraction in Dania Beach

Yes, I was at your store and Tara. Cashier was absolutely rude to me. I paid to put gas on my car. Then I wantna grab the cigar. The gas pump wasn't on so I went back to the store just trying to get information. What was happening? She was absolutely rude. Disrespectful out to the point where I was just conceding. You're saying you don't want me and you're right. I don't want to give you an argument you know, I just got to work. I'm really tired as she would just speeding consistently. Just you're all bantering back-and-forth with me. I was just saying you know, a man. You're right, and she just kept taking it forward for it's utterly ridiculous. It's uncalled for there's no need for that. She should have A. Better attitude with customers, it's not my fault.She was not lonely that she was kind of big green and snippy with all the other customers as well.So my name is I didn't appreciate what she said.Thank you, Now tower comes out and takes a picture of me.I think that's utterly disrespectful.Of reading on call for just wanted to let you know.By the...

I recently visited the Smoke Stop - Dania Beach Smoke Shop and left extremely disappointed with both my purchase and the customer service I received. I bought a new vape from the shop, excited to try it out, but unfortunately, it turned out to be defective right from the start. It wouldn't charge at all. Frustrated, I returned to the shop hoping for a straightforward exchange or a refund. Instead of any reasonable resolution, the staff offered me a new vape at a 20% discount. While I appreciate the discount, I would have preferred to have my defective product replaced for free rather than being encouraged to spend more money on another item that could potentially have the same issue. This experience has left a sour taste in my mouth, and I won't be returning to the Smoke Stop - Dania Beach Smoke Shop anytime soon. Customer service should prioritize resolving issues, and ensuring customer satisfaction, but sadly, that's not what I experienced here. I recommend looking elsewhere for your...

I don’t smoke anymore but stopped by with a friend on vacation again. My first experience was horrible but we aren’t going to talk about that day. It was quite some time ago. I tried to give it a try one more time having no choice but We happened to stop by when a very friendly gentleman was working. His name was Hector . I can’t forget cause that’s my Dad name 😄 I usually don’t do reviews either but I just had too. He had the best customer service attitude ever and didn’t care how undecided she was lol . He made sure she was satisfied with her purchase and definitely walked out with more than we actually went in for. My friend just wanted a wrap honestly 🤷🏽‍♀️😂 but he did his job well and hope we always get the honor of seeing him there every-time we visit . I guess everyone/place deserve a second chance. He’s a definitely an employee...