Total Computing Solutions — Attraction in De Pere

I'm not really comfortable giving a star rating since it doesn't really feel like I had a proper experience with them, but that's kind of my issue. My PC was not posting due to my motherboard not having an update that made my 2nd Gen Ryzen CPU compatible. I've gone through this before with my first build and the PC repair shop I took it to in Lansing did it for free. Total computing solutions charges $40 just to bring it in for a diagnosis which I thought was fine, I never felt great about not having to pay for the previous place.

So I told two separate employees that it just needs a bios update with a compatible CPU and a day or two later they call me and tell me that I need a compatible CPU to boot up the drive and that it would cost $250-ish dollars to do so. I decided that was bonkers and unacceptable since I could buy a low end am4 socket CPU or an actual 2nd Gen Ryzen Mobo for less than $100. So essentially I just paid them $40 to tell me what I already know.

When I picked up my computer the next day the guy gave me good alternative options like contacting the retailer for an RMA or contacting AMD for a free boot kit, stuff I wish they told me for I dropped $40 dollars to hear an echo. Frustrating stuff. Then I called another IT place and the guy estimated that it would cost $30 to for the same procedure.

What I'm trying to convey is that if you have a minor issue with your PC with an extremely easy fix I cannot recommend taking it to Total Computing Solution even if you just want to get it out of the way. And if you have the same issue I did, RMA the motherboard or get a free boot kit from AMD. I repeat RMA the motherboard or get a free boot kit from AMD. To all the gamer boys and jirls in Brown County keep your $40. As for their other services I cannot comment on it and I assume they...

Absurd price. Had a motherboard that shorted and did not feel like building the computer a second time so i brought it here, the first charge just for building was over 250 dollars! 1 hour worth of work, yet they held it for 3 days! I had brought them my windows key to activate windows assuming they have plenty of windows installation media to use, i didn't bring my own usb and they charge me 150 to install windows with MY key! If you have a simple computer task such as building and installing windows head elsewhere as this company will just swindle you and overcharge well beyond the work that they put in. If i could give 0...

Excellent computer service. They built a desktop computer for me about 4-5 years ago to play games on and the parts they recommended for me were excellent. Since then I have come in to get new parts put in (upgrading no broken parts). Each time they put them in correctly and I've never had an issue with my computer. There is NO ONE I trust more with my desktop than these guys when it comes to parts or repair. They are nice, professional and skilled at what they do. If you want a computer custom built and you want it done right I highly...