It was all perfect!!! Except...
I just attended a wedding here, which was beautiful and full of extras.
The actual ceremony was in the back behind the building and the pool. The grass was nicely cut and the flowers were in full boom. We had nice wooden chairs placed in front of an arbor in the back corner.
We had several very large tents in the front yard for dinner and toasts. The front yard was nice and flat and the grass was nicely manicured.
We had several bar locations and restrooms inside. The restrooms were small, but very clean, and they also had a small basket available with safety pins, bobby pins, sewing kits, mouth wash, deodorant and other "emergency items" that may be needed at a wedding.
This wedding was definitely on the "high end". No expense spared and the guest list was 200+.
The food was incredible! Salads, steak, fish, potatoes, mixed vegetables, bread and the kids got kid's meals with chicken tenders and tater tots.
Hand picked flowers, perfect lighting, wonderful music, games, outdoor dance flooring... It was all amazing...
Except... the staff was poor on so many levels. I was not only embarrassed by their lack of professionalism, I felt like they were out of place, like they had been hired the "day of" from whoever answered the Craigslist ad.
They were rude for no apparent reason, poorly distributed food, drinks, and hor d'oeuvres, and spent more time in the back yard sneaking smoke breaks than serving the guests. It took an hour and 20 minutes to serve 21 tables.
In full disclosure, I didn't speak to one of them, and they didn't do anything directly to me. I was just present to see how they treated others, and appalled by their lack of friendliness and helpfulness.
Everything seemed like a chore for them and most acted as though they were forced to be there against their will.
Although the wedding director and bar staff were terrific and hustled all night, but her support staff were just not on par. So much so, that guests needed to pitch in and help out.
If the staff were better this review would...
Read moreThe Dennis Inn was an outstanding and memorable venue for our family’s wedding welcome party for 50 guests. There were numerous menus to choose from and the Dennis Inn staff was professional and accommodating throughout, making planning and hosting effortless. We considered many establishments for our event and couldn’t be happier that we chose the Dennis Inn.
We were especially impressed at how quickly the Dennis Inn team pivoted when an unexpected storm required that our event -- originally planned for outdoors and under a tent -- move inside. One telephone conversation and the Inn’s interior was readied perfectly for our group. The staff’s expertise and responsiveness turned potentially stressful circumstances into happy ones. The team was also incredible during the party. All needs were anticipated and all requests immediately and smilingly fulfilled.
Our event was fun and flawless. We chose a New England clambake menu (one of the many options available), which was a big hit with our out-of-town visitors. Our guests and the bridal couple thanked us repeatedly, telling us that our event set the perfect tone for the festivities to come.
Thanks to the Dennis Inn for a memorable occasion. We’re sure that others will have unforgettable...
Read moreits very hard to be upset on your wedding day, but the dennis inn was not prepared for our reception. During the reception the power went out 3 times during dinner, starting when we (bride and groom) were walking down the tent isle to be introduced as bride and groom... power out, no lights no music. In addition, it was very hot humid and guests were overheating, I (groom) asked them to please take down the tent sides to get some breeze, we had to get up from dinner and ask 3x before the 5 minute request was completed. Bottom line it really seemed like they were very unprepared in many aspects of the reception. On a positive note, it was a beautiful venue (when the lights were on) and the food was great. Everyone had fun because it was a great wedding, but the dennis inn added a lot of unnecessary road bumps that should no one should have to deal with on their...
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