All About Technology — Attraction in Detroit

If I could of gave it zero stars I would have, Spent over a 1,000 dollars and one of the laptops I bought as a Christmas gift was damaged, I should of been smarter and checked it out better before I left with it. I dont appreciate the owner trying to lie and pin the blame on me he never showed us the laptop turned on said everything was perfect, just tried to hurry and sell us garbage so he could hurry and run off to get food that he wanted so bad. I noticed the damage soon as I turned it on, took me 2 weeks just to get in touch with someone. Kepted getting the run around, left several messages. Very unprofessional, rude, should learn how to do buisness and if you sell garbage you should atleast fix it and not try to scam them out of more money. I will never shop here or recommend this place ever again. Looking for electronics you can find these items cheaper on a swap site, save your money and time.

I find it funny that you can reply back to a bad review within hours, but you cant get back to a customer for weeks. I dont know what kind of buisness or who is working and answering the phones but it's very unprofessional. You sit there and say one thing and do another, write all you want to make yourself look good. I've already repeated myself a million times to you so I'm not sure why your asking the same questions? So I'll tell you again, Like I said I bought the lap top as a gift, never used the lap top had it stored away for Christmas, I called you the day after once my son opened his gift and realized something was wrong with it. It is my fault that I didnt check it out before I bought it, I just didnt think I would of been scammed. For the 100th time you never once turned the laptop on or showed us anything about it, it wasnt even plugged in. You hurried and did the deal in a rush to hurry and go eat. I called every single day, whoever I talked to couldn't even answer my questions, told me to text him a picture then didnt even reply back to me. Kepted calling he had no clue what to tell me told me I had to talk to Rico who he told me was suppose to be here but never showed up? What kind of buisness is that? Owning a buisness your suppose to make your customers happy. The way you handled the situation is very unprofessional and very disappointing. Should worry about getting to your customers within the time frame of you getting back to...

"And don't come back" were the exact words the owner told me at 11:07 today Tue 08.02.2023.

Background: Took my slow hp laptop in on Sat 07.30.2022 for speeding up. The worker told me it would cost $60 and 10 minutes wait time. I left the store after paying in advance (my mistake) with my laptop, a $325.00 refurbished Lenovo and a for $325 after giving a 10% tip. Later that night, I tried using my hp and found it was even slower than before. I called the office# on Sunday and spoke with the owner who suggested his associate made a wrong call and asked me to take it in so he could look at it and fix the problem.

He did the opposite today when I took it in. He insisted that I should have written a clear description in a similar way that "x customer" did despite me telling him that I did exactly what his worker instructed me: "write your email address on the top line so we can email you the receipt". He then started to tell me how old and outdated my laptop was and there's nothing he could do because he wasn't the one who worked on it and doesn't know what work was ordered or what work was done.

I showed him the receipt with the work that was done but he went on being shifty and arrogant. By this time, I had had enough of him so I gathered my laptop and said "Have a good day". His aggressively rude reply was "and don't come back". Well, well. I'll be returning the product and requesting a...

A growing frustration I have with community based businesses is the attempt to maximize their profit per instance, rather than understand sales volume. Whenever I go to get something I need they try to coerce me into buying the most expensive product they have, which goes far beyond my needs. Will even lie and try to pretend that's all they have. I try my hardest to support businesses within the community but, I don't like having to spend way more money than necessary. This is the type of stuff that makes ppl rather go an spend their money with their competitors. Thinks about it, you think Best Buy, and Microcenter grew to the point their at by trying to wring ppl's pockets? No they get their customers what they NEED! When customers feel like they got a good deal they'll spread your business through word of mouth, not to mention they'll become return customers themselves. This will maximize the sales VOLUME which will get you more overall profits. So you can choose, either oversell items to a handful of customers, OR get customers what they NEED from a store right in their backyard and they go tell (on average) 30 others about your business, which will create RETURN customers and maximize your sales volume. It would be so much more convenient for us to go to a business in our backyard, but they must learn...