MotorCity Casino Hotel

I would like to start by saying, thank you to the staff at the motor city casino hotel. Very friendly. Drove in from WI to stay two nights for the lions game. We had a great time. Room was clean and well stocked. I want to be clear, my poor review is not a reflection of any interaction with the staff or Property/room.

Quite the contrary, my problem resides with the upper level management of this facility. I booked this room well within advance of the nfl season, I was in total and utter shock when I pulled in seeing how many people were protesting. I was completely caught off guard as where to park, as the previous garage I had parked at before was closed off. So after circling the block a few times, I discovered we were supposed to park in the free casino parking lot. While pulling in, we were practically harassed and attempts to deter us from pulling in were made. Now, I 100 percent support these people in demanding higher wages and better working conditions, once again, my anger resides with upper level management for not taking care of their employees; which in turn, effects my experience and somewhat makes me regret booking a room at hotel/casino. Also, I don’t gamble, so to be harassed for “supporting” the casino was upsetting, considering I was strictly here for a lions game, In which I booked in May. Please note this continued for my whole two day stay. I honestly felt guilty at night knowing there were people marching for better pay and I was somewhat supporting their opposition. That’s before we mention a lot of hotel enmities were also closed. The most important being the hotel shuttle to Ford field. Had I known this was occurring, I would have most likely booked a room somewhere closer to Ford field such as the Element hotel. It’s well within walking distance of Ford field. Motor city was a 30 min cold walk, so instead we ended up parking at the opera house parking garage for 50 dollars. Not to mention it took 45 minutes to exist the garage after the game, rather than the motor city hotel shuttle being there for us. I love coming to Detroit for games and it was my lil bros first one. However, I was extremely disappointed to see the upper wigs sell out their employees which ultimately leads a lesser experience for your guests and makes us second guess where to spend our money in the future. Once again, the workers fantastic and the room was nice and clean, but this is a rating for the motor city hotel as a whole, and the upper level employees failed to do their jobs to make sure every guests experience is great and money well spent. I will be sure to keep this experience in mind for the future. To the people of Detroit, demand your fair share from these casinos and stop allowing them to rack in billions on your backs! To management, pay your da**employees. Unbelievable.