Hearts and Flowers — Attraction in Dexter

I ordered the premium Lavishly Lavender bouquet, pictured on Hearts and Flowers' website in a specialty lavender vase looking like a piece of art with dark purple, white and pink flowers, all beautifully arranged with depth and an eye for composition. The picture with the bouquet in the plain dark purple jar is what was actually delivered. While the roses delivered were beautiful, they look like they were just thrown in a jar with some mums and alstromeria of the same color. I understand the need to make substitutions given product shortages, but if this arrangement is indicative of Hearts and Flowers' floral artistry, you may as well buy some flowers from Meijer or Kroger and throw them in a jar. Substitutions are fine, but make them comparable in quality and diversity, and at least try to replicate the look of the arrangement as advertised. My friend was surprised and happy to receive the flowers, and I am grateful that they were delivered promptly. I was disappointed, however, knowing what the order was supposed to be. Customers beware of checking the box authorizing this florist to make...

Hearts and Flowers did an incredible job for us when we were ordering a flower arrangement from Canada for our Niece/Cousin's graduation. They made a really beautiful arrangement that looked even better than in the picture. They offer arrangements that aren't just those cookie-cutter arrangements but rather ones that are beautiful and unique. The staff was incredibly warm and went over the top to make sure that everything went well. When we called to make sure the order went through we were met by such sweetness and consideration by the staff. We were ordering during the mother's day rush, which was apparently a crazy time for most florists, and yet they still took the time to send us a picture of the arrangement like we requested which was very kind. Our Niece/Cousin was delighted with the flowers. I can not recommend Hearts and Flowers enough. We were blown away by their service and kindness. Thank you for...

If I could give them 10 stars I would! I placed an order online rather late in the day for my Grandmother's birthday on 2/16 and really wanted them to be delivered the same day. It was too late to choose same day delivery online, so I went ahead and placed the order and then called the shop. They were more than accommodating. They even offered to deliver the flowers after shop hours on their way home. How sweet is that?

I chose spring bulbs that weren't available in February in Michigan...oops. I told them she loves roses and that I wanted it to be bright and cheerful, and that I would trust their judgement. I'm so glad I did! My Grandmother and my Aunt could not stop raving about how beautiful the flowers were. I will definitely use them again and have absolutely no reservations whatsoever recommending them to anyone who needs to order flowers in the Dexter area. Excellent experience! Thank...