Music & Arts — Attraction in Dover

⭐⭐⭐⭐⭐ all-day for Experience and Service! Jacob and Matt (Store Manager) understand individual preferences and needs. Being a Superstrat/Charvel and Schecter player, Jacob understood my quest to find an LP that fit me. He put a Modern LP in my hands, equipped with modern Fishman Fluence, capable of multiple voices. After quickly tuning and demonstrating the LP, Jacob put the guitar in my hands and left me be, allowing me to comfortably calibrate to the guitar without feeling like I was at a used car dealership. For the first time ever, I desired a LP. when I was finished, Jacob and Matt shared store information like an open mic night calendar, promotions, and all kinds of available lessons for my children as well as myself. Aside from the service, I would like to see a much larger selection of Sterling, PRS SE (Floyd Rose equipped 😁), guitar strings and accessories, for example... a greater guitar pick selection, String selection, and a Petrucci, Abasi, Massaad and Richardson Sterling Artist models...

I heard from a friend that this place services guitar. So I went there right after I had half a day off from work. The service was also excellent explaining costs and such. Told me how long it’s gonna take so it gave me an expectation instead of being in the limbo (which was a week and half with 5 days of quarantine). Their speed is actually faster than expected and called me only 7 days after I gave my guitar to them.

So of course I couldn’t wait to play my guitar and tried it out in store after they gave it to me. I played the first solo for Master of Puppets, and it was so good that I couldn’t believe it. It’s as if I spent 45 dollars for a brand new guitar or something. My friend said they were good at servicing electric guitars so tbh before I played it, I wasn’t having a high expectation for my acoustic guitar, but nevertheless it blew my expectation.

I literally can’t think of anything that wasn’t decent throughout the process. 500/5 I would definitely recommend to have your guitar to be...

Signing up for lessons with this company is one of the biggest mistakes I’ve ever made. Their billing practices are extremely criminal. They continue to charge you after you have canceled services with them. They also bill you for holidays when their business was closed and you received no services. The representatives in the store and on the customer service line are no help with billing as they know nothing. You are billed money on a different date each month but never receive a statement for what you are being charged for. This company seems to be money hungry and filled with thieves. I would never recommend anyone doing business or taking lessons from this...