Thee worst ever! I came into nail expression with a brand new set of mink lashes on a strip, asked if they apply lashes and was told yes. I waited patiently in some little back room massage area on a very unstable massage table for 10 minutes. Then moved to the main area where the lady asked for my glue. I advised the lashes didn't come with glue and I'm new to the world of lashes. She gets her glue and applies it to the lash. As soon as she sticks it down I can tell it's too much glue. I literally had glue on my eyelid, lower lid, AND MY CHEEK (it dripped off her hand to my face). I wait to see if she was going to clean it off but she starts the next lash. Now the glue is drying and totally visible. I ask her to clean it off, she replies it's cause "you were moving." I replied I hadn't moved and it's clearly too much glue. The lady gets aggravated and starts to use various tools to scrape the glue off. None worked after 15 minutes of scraping tools, oils and even her nail across my eye lid I had enough pain. She replied "you don't have to pay me then." I told her I didn't plan on it she just ruined a new set of lashes and now I have to go home and clean the black gob off my eyes. The next morning I woke up my eye was completely swollen. Never ever use this place for any services! Rude and...
Read moreMy fiancee took me here to get my nails done as a surprise but when we walked in everyone was busy with a client so we were going to leave and go elsewhere. She insisted we stay and that one of the technicians was just finishing up polishing the persons nails. I sat down and she came over and hurriedly glued on my tips. The lady she said was finishing up the polish was still doing that persons nails. After she glued on the tips she left and went to finish the person she was working on. I sat for 30 minutes waiting to get my nails finished. They finally got to me and that same lady who she said was almost finished and would take care of me when i first came in was still doing the same persons nails. After they finished it looked great but about 4-5 days later TWO nails broke off where the tips were. And one cracked. Im a stay at home mom. So no they didnt break at work. Normally my nails last up to a month and dont even break. I came back a little over a week later because i share a car and dont have a way here and explained everything and asked her to fix it and she said she would have to charge me since i didnt come back within 3 days. I will NEVER go here again. I paid $35 + tip for a full set pink powder acrylic and they only looked...
Read moreI had an appt. for 4:00. I called to try to change it for later. They said no. I came at 4:45. No one even acknowledged I was there. The very rude girl working the front said I missed my appt. and they couldn't do it. I stood there as the girl ignored me! I finally asked if I could a manicure or not. She said I'd have to wait . I had to ask how long. About 30 min. they said. It was so OBVIOUS they didn't want to help me !!! I believe it was because I only needed a measly manicure and not a full set of gels ( a large difference in price). Whatever the reason, the way they treated me was awful. I would've left, but it was the day before Thanksgiving and too late to go anywhere else. They said they were so busy, but no one else was waiting but me. When I finally got seated the manicurist gave me a lecture on how awful.it was that I was late and I had inconvenienced them so!!! I thought they were trying to close early so they could get home since it was a holiday. But at 6 pm, someone came in wanting a full set of nails and they said Yes!!! It was a horrible experience and I WILL NOT...
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