I recently made a visit to this location to get clarity on the titling and tagging of a new vehicle that I had purchased. As I approached the DMV there was an older african american female who was on her phone. I assumed that maybe it was a customer so I continued to enter the door. This older female instructed me to stand in a certain area which I did. After being in the building for about five minutes, she ended her call and began to ask customers what service they needed. When she got to me,I attempted to explain but she cut me off several times as I was talking. She asked the same question several times but in a different way and seemed to become frustrated when I didn't know the answer again,I was coming to the DMV to get clarity on why it was taking so long to get my vehicle tagged and titled. This lady made sure to mention that she was the manager and that this location wasn't like one of the main locations. She asked for my license and I asked if I could write it down because I was not a fan of the gloves that she had on. I know people are cautious about COVID but wearing gloves ,touching multiple surfaces and not changing them in between only spreads germs. Expressing my concern only made her more frustrated. She took the paper with my information on it and proceeded to go to the back but needed the vehicle information. I again attempted to explain but was cut off and received more attitude and eye rolls. Luckily, there was a representative that assisted me who was polite and joked with me to make this situation a little better since she saw how this "manager" had treated me for the last ten minutes or so. However, during the time that the representative was speaking to me, she continued to insert herself and attempt to tell me what I could or couldn't do. I am not sure how this "manager" became a manager but I think she will benefit from a few training sessions in customer service, etiquette, professionalism as well as how to be a good manager. If you're going to attempt to flaunt being a manager,, at least be good at it.. You can tell she has control issues and gets a kick out of telling people that everything has to go through her. I feel sorry for those who have to work under her management and deal with such a nasty attitude. If you can get better customer service somewhere else, take my advice and go there.