I have been coming here since 2002 when I was a little girl and I was a little disappointed with my last visit on January 18th 2019; I got engaged here which was the first place I have met my Fiancee so it was really special to me. The manager TJ that was working that night was not helpful at all. I was told by my Fiancee that he was given trouble trying to make this as perfect for me as he could. It first started with the several phone calls my Fiancee was making to him that he was given attitude when asking him questions. He then goes in the day of asking if it's still okay to do the proposal here, when he asked he thought it was for the 13th and not for the 18th, then they discussed on making a signal for when to change the song when he was ready to get on one knee. The night of my sister simply wanted to know if it was possible for the lights to be dimmed, turned on, or a spotlight (if possible), she was told by TJ that he didn't know what switch it was to do that. Even if all the lights got turned on that side would've been fine, but as manager we found that odd that he didn't know what switch it was. When my sister was talking to the bartenders they even knew what switch it was and was trying to make it possible to do so. When it was about to happen when we got there they discussed the signal again when I wasn't around and TJ acted like he didn't know what he was talking about. When my Fiancee got over to our lanes the proposal had to be rushed because the song already started playing on full blast being so loud to the point where you couldn't even hear anything. Other than that I thoroughly enjoyed my time there with the bartenders they were extra sweet and helped as much as possible I appreciated them greatly we just wished their was better communication with the manager with a special...
Read moreMy wife, kids and myself visited Sky lanes today and had an overall good experience. Minor technical difficulties with our lane but extra time was added to compensate for repair time. During this time we decided to order some food which is done through the bar. First of all, there was nobody at the bar and i had to wait a few minutes for service while the bartender went about doing her thing. I place my order, which consists of her pouring a beer, filling 2 cups of soda and pressing some buttons on a computer. Worth a tip of $5? You would think so? Food arrived and one item was missing. I returned this time to ask about the missing item while she was eating. There was no apology, no reason it wasn't there. There was only this statement "You're going to have to pay for another cheeseburger" I guess this meant she never ordered it? It seemed as if i was more of a bother while she was eating at the front desk. My wife then went to the bar before we left and asked for 2 boxes to go for the kids leftovers. Bartenders response - " I only have 1 small box but here's a big box. At this point we left. We have 2 kids, they wanted their own boxes. I'm sure you have another little box, but that may mean you have to go get one instead of having it right there. I rarely write reviews, but saw a bad review about the bartender and i wouldn't be surprised if it was the same one. Front desk staff was excellent! You wouldn't find the bartender working in my...
Read moreWe enjoy our time at Skylanes for the most part. It gets busy during the tournament season. The bowling balls get stuck sometimes and don’t come back and sometimes the pins don’t refresh when supposed to, we just ask for assistance and they fix it. They don’t bother you there or harass you, you can have fun, be loud. The bar and grill area is nice and the girl who works it we’ve always had great experiences, friendly & courteous. Maybe a little outdated in the game area, little dingy with some broken machines and very limited ones like 2 motorcycle racing(only one working) , 2 car racing, a pin ball machine (broken) , shooting game(freezes and don’t shoot when pumped) , basketball shoot (basketballs get stuck) and skee ball game . A bunch of claw machines. But at the end of the night we’ve all had fun, kids burned some energy, our food ordered has always been great....
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