Tech Spot — Attraction in Edinburg

I broke my screen on a MacBook Pro and was given a tentative quote of $400-$600 from GeekSquad (plus $80 quote fee), with a three-week turnaround date. TechSpot quoted $300 for free, with an anticipated one-week turnaround date, so I was ready to give a 5-star review immediately. At the initial meeting, the technician was very thorough and detailed, which I greatly appreciated (Plus, the office is really cool, tbh!). The reason I dropped my rating to 3 stars, is because of lack of communication afterwards. You pay the amount up front, so you're kind of taking a risk. I waited for an update the first week, but never heard from anyone, so I called myself. I was asked to send a text with my information, and that someone would reach out to me afterwards. I sent the information along, but still nobody reached out. I followed up again the next day, and was told that someone would reach out. I did get a call back, but when I inquired about my product, they let me know that there was some delay with the shipping of the screen. Again, I had been told I would have the product back within a week, and I was told about the delay after a week, with nobody actively letting me know this - had I not reached out, I doubt anyone would have called. I gave it another handful of days, then called again, for an update. Similar process of me calling a couple of times before getting an update - update was to tell me that it would take another week. Ultimately, I did get the product back and the new screen works beautifully (although it no longer holds itself up if angled at less than 90 degrees, but that's not too big of a deal for me). However, the turnaround ended up being three weeks instead of the initially quoted one week. Again, this was the same as Geek Squad, so I would have been fine waiting the three weeks, but I wish they had overestimated the turnaround time rather than trying to underestimate it. This delay, paired with the poor communication after dropping off the product, is what kept me from giving a...

I had an amazing experience at Tech Spot and can confidently say this is my go-to tech repair shop from now on. Jeremy, the tech who worked on my PC, was incredibly friendly, knowledgeable, and reliable throughout the entire process.

Even though they were busy, they still took the time to be thorough with the diagnosis and repair, ensuring that everything was done correctly rather than rushing through it. They handle electronics with extreme care, which gave me peace of mind knowing my PC was in good hands.

One of the things I appreciated most was the consistent communication—they texted me with updates and patiently answered every question I had. It’s clear that Tech Spot values quality over speed, and that’s exactly what you want when trusting someone with your tech.

For those who aren’t very tech-savvy, please remember that good repairs take time. Electronics are delicate, and a proper, safe repair requires expertise and patience—both of which Tech Spot delivers.

Huge thanks to Jeremy for being so helpful and professional—he’s a really cool dude! I’ll definitely be coming back for any tech issues in the future and will be recommending Tech Spot to everyone I know. If you want your tech handled with care and expertise, this is the...

i was a recent customer (i meant to do this review earlier but I've been busy, finally have time today) I asked because I just had such a minor issue with my computer, and as someone who really doesn't know much about computer components, I didn't want to mess with it too much, and wanted to find someone I trust. That's when i ran into Jeremy. This guy was such a cool guy and having 15 years of experience really gave me the confidence and trust to believe his experience. At first seeing my PC, he was already able to figure out what it was instantly, was able to fix it same day, and able to give me a call back. He had also let me know about a minor issue on start up that i didn't even know was fixable. Truly reliable and will go in depth to help you as much as you can. I fully trust this shop and will definitely come back if i ever need any upgrades or issues fixed. I trust this man with my equipment. communication was flawless as well. no issues and was able to answer any questions i had. Loved the customer service, love the friendliness, love the communication. if i could rate it...