Mary at Extra Space Storage is an absolute gem! From the moment I walked in, her warmth and professionalism immediately put me at ease. She took the time to understand my storage needs and went above and beyond to ensure that I found the perfect solution.
Not only is Mary incredibly knowledgeable about the facility and its offerings, but her dedication to customer service is truly unparalleled. She patiently answered all of my questions, provided helpful advice, and even offered some valuable tips to make the most out of my storage space.
What sets Mary apart is her genuine care and concern for her customers. She consistently goes out of her way to ensure that everything runs smoothly and that each customer feels valued and appreciated. Her positive attitude and willingness to assist make every interaction a pleasure.
Thanks to Mary, my experience at the storage unit has been nothing short of exceptional. I cannot recommend her highly enough! If you're looking for top-notch service and a friendly face, look no further than Mary. She is a true asset to the storage facility and a shining example of what excellent customer...
Read more★★★★★
I've been a proud renter at ExtraSpace Storage in Edison for a decade, and it's high time I sang their praises.
Firstly, the facilities are second to none. The units are spacious, clean, and the climate control keeps my belongings in perfect condition year-round. The security measures in place also make me feel confident that my items are in safe hands, a feature that's absolutely priceless.
But what truly sets this place apart is the people. Among them, Lahnisha Thomas stands as a beacon of exemplary service. Over the past year, Lahnisha has gone above and beyond to make my storage experience not just convenient, but confident too. She has this unique ability fitting the right size unit for the right size need for storage.
In essence, my 10-year journey with ExtraSpace Storage in Edison has been nothing short of spectacular, with a huge part of this owed to the relentless dedication and exceptional service of Lahnisha Thomas. If I could give more than 5 stars, I would. Highly...
Read moreRead moreI am so so grateful and praising God for the wonderful help Mr. Emanuel extended to me. He helped on a few occasions and today listening to my dilemma, offering possible solutions. I’m over 80 yrs old and looking for another unit to get my things from wavering moving co. Mr. Emanuel searched even letting me know of another location in my budget. This place is always clean and accessible. Mr. Emanuel understanding and clearity helped me choose what would best fit. He also calmly asked right questions so I could understand and be sure. And him putting reservation and we decided on 2 day follow up. I must add Mr. Bill I saw 1 time last week also was very kind and offered suggestions for another question as I was just moving back. THANK YOU Extra Space for hiring them. I would recommend thi...