The owner called to let me know his driver may to have left the ordered flowers with someone other than the intended recipient. He then waited on the phone while I verified an address with recipient and the owner sent out another delivery, with the apartment number noted. The florist definitely didnt have to call because I would have never known the difference and the intended recipient didnt know she was getting flowers... I was shocked that he sent out a second delivery at his cost when nobody even realized there was a mistake. Talk about integrity and excellent customer service!!! He will forever be my go to florist for the area. Beautiful arrangements, fantastic pricing and off the charts customer service.
Be sure to call today and order all your holiday arrangements...
Read more10/10 would recommend Larese Floral! Larese Floral did my wedding flowers and did an absolutely superb job. I had reached out to another florist in Erie and never received a call back, whereas Carl was extremely responsive, professional, and engaged in a way that I felt confident he understood the vision I had for my wedding flowers. Well-appointed and elegant flower arrangements, fresh flowers, very generous quantity for a fair price. Carl was hands-on at the church distributing bouquets/boutonnieres/corsages, and fixing last minute details with my train and veil prior to going down the isle...very kind and personalized treatment that does not go unnoticed...i could go on and on. My highest recommendation for wedding...
Read moreI now live in Georgia but needed to send a bouquet for the christening of my best friend’s grandson. She’d told me long ago that Larese’s were the best and I’d listened to her advice and sent a few bouquets from them and couldn’t agree more. So I just picked up the phone, gave the occasion, a dollar amount and my credit card number… easy peasy. The gentleman understood the assignment and today my dear friend sent pictures of the bouquet and they were blown away by it. As was I! I’m big on sending flowers, always have been, but I don’t like using the big, impersonal 1-800-FLOWERS-type florists. Larese’s are local, caring, talented and get it right every...
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