Fairburn Hobgood-Palmer Library — Attraction in Fairburn

I visited this location on 10-6-22..There was a gentleman at the desk when I arrived. I spoke, but did not hear him respond. I spoke again and he barely raised his voice. I later returned to the desk & a lady was there. I explained that I was having a problem logging in, she gave me another pass, I returned to enter my library I'd #, but still not able to log in. She comes over & enter the # of the temporary pass that was given to me. I said I was entering my library I'd # in, she gets smart & says, you got to enter a # in for it to work. I explained, I would have, had I been given instructions, I thought that my I'd # was the # to be used. The staff gave me the impression that they did not feel like working today. The customer services was not the friendly experience I was expecting to received from a librarian. I wanted to give a rating of a (3) but gave them the benefit of the doubt with a...

Went in today to try and get some work done cause I had a power outage at home. Went into study room that clearly says open to the public lol. Sat in for about 5-6 min before lady come and is like I have to have a library card. So I’m like why do I have to have a library card and she’s like to sit in the room.. so I’m like okay I will just leave out of the room. Went to kids section for a sec but she was staring me down the whole time being rude as heck. Wi-Fi was horrible so I end up leaving anyway but never in my 27 has the library wanted my id to sit down and study 😅 taking that job to...

Friendly and professional staff. They always go the "extra mile" to assist patrons of the library. They're extremely knowledgeable and courteous. Mr. Haskins is very resourceful and helpful, as are the other librarians. This branch is one of the best run operations I've experienced. It's a very active branch and a contribution to the Fairburn community. Proud it's located in the heart of the City where it's easily accessible from various locations. A huge asset to families, particularly, students. Just want them to realize that their tireless efforts are not going unnoticed by the...