They do a great job with jewelry, Came here all the time to get my necklace fixed, it was only $10, they used to do it on the spot. They must have had a management change because I came to get my necklace fixed again and they gave me a slip and told me to come back the next day. The lady did not provide a quote as she said she did not know how much it would cost. When I came back they charged me more than double, $25! Without warning! and they couple there was off putting and their demeanor was rude, in my opinion, especially when I tried to negotiate because I was not provided a quote to begin with.
To address what the business said below: I am aware this is a family business that’s why I used to love coming there. The wait for repair is acceptable I just wasn’t used to it and the way it was communicated was with an attitude. However the only information I received in the phone call was that the necklace was ready. REGARDLESS, quote should have been provided BEFORE the service was provided. Period. There’s even a spot for it on the slip of paper I was given that was left blank. Lastly, this is not an 18k gold chain it’s simply gold plated as I stated when I...
Read moreI love Crest! I've taken many pieces to them for appraisals and they do them with you at the store. No sending your jewelry out. I've had them do at least 7 appraisals and they are quick to email the documents so you can send them to your insurance company. I've had a diamond bracelet repaired there as well. I have them do my watch batteries, do cleanings and just ask questions. Honest and fair! So grateful to have them close. I refer all my...
Read moreSimply based on the hospitality I received when I arrived there, I would recommend this jewelry shop to anyone. . The associate was friendly, personable, welcoming. I visited the store to have my ring resized, I expected to get a receipt and come back some other day. He fixed both of my rings on the spot. Additionally, a chain and the quality of craftsmanship top notch. The fair prices was the cherry on top!!!!! I...
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