Crest Jewelers of Fairburn — Local services in Fairburn

They do a great job with jewelry, Came here all the time to get my necklace fixed, it was only $10, they used to do it on the spot. They must have had a management change because I came to get my necklace fixed again and they gave me a slip and told me to come back the next day. The lady did not provide a quote as she said she did not know how much it would cost. When I came back they charged me more than double, $25! Without warning! and they couple there was off putting and their demeanor was rude, in my opinion, especially when I tried to negotiate because I was not provided a quote to begin with.

To address what the business said below: I am aware this is a family business that’s why I used to love coming there. The wait for repair is acceptable I just wasn’t used to it and the way it was communicated was with an attitude. However the only information I received in the phone call was that the necklace was ready. REGARDLESS, quote should have been provided BEFORE the service was provided. Period. There’s even a spot for it on the slip of paper I was given that was left blank. Lastly, this is not an 18k gold chain it’s simply gold plated as I stated when I...

I love Crest! I've taken many pieces to them for appraisals and they do them with you at the store. No sending your jewelry out. I've had them do at least 7 appraisals and they are quick to email the documents so you can send them to your insurance company. I've had a diamond bracelet repaired there as well. I have them do my watch batteries, do cleanings and just ask questions. Honest and fair! So grateful to have them close. I refer all my...

Simply based on the hospitality I received when I arrived there, I would recommend this jewelry shop to anyone. . The associate was friendly, personable, welcoming. I visited the store to have my ring resized, I expected to get a receipt and come back some other day. He fixed both of my rings on the spot. Additionally, a chain and the quality of craftsmanship top notch. The fair prices was the cherry on top!!!!! I...