PHONE FACTORY — Attraction in Fairview Heights

The work that these guys do is as professional and fair as possible. I had the pleasure working with Omar and Adam both, and they both are a compliment to each other in kindness, respect and honesty about what can be done regarding repairs on any device for that matter. It may be called Phone Factory because that's their primary business, but I wouldn't hesitate one to take a tablet or a laptop to these guys either. There's a five star rating for a reason and I'm no exception to that review because I'm going to give these guys five and if I could give them six I would give them six stars. They've earned my business and then some. I want to thank both of you for the absolute epitome of...

Phone Factory is the real deal! I came in needing help with my phone and the service was fast, professional, and super friendly. They explained everything clearly and made sure I left with my phone working like brand new. Prices were fair, no hidden nonsense, and the shop has a comfortable vibe. You can tell they actually care about their customers and stand behind their work. Definitely my go-to spot from now on — if you need a repair or upgrade, don’t waste time anywhere else. Phone Factory got you! They also taught me something about screens...

Very professional. My Google Pixel phone screen was cracked. The corners were very broken and I had a thin crack diagonally across the screen. I dropped my phone off at the end of the day on Thursday. They didn't have a replacement for my screen right away but they said they would get it in by tomorrow morning. I left my phone with them since I had old phone in my house that I could use temporarily. You don't have to leave your phone though. They had it fixed by lunch on Friday. It works great. I've had it fixed for a week or...