Batteries Plus — Attraction in Farmington Hills

Super easy to find product and order on line - plus coupon code gave me a 10% discount. Product was ready almost immediately - got confirmation of order ready before we even left to drive there to pick it up. Called the store to confirm and ask about how I would get the core credit - Chris is great - he answered promptly and knew all the answers and has a great customer service style -- all a very very positive experience. Thank you Chris and Batteries Plus!! Came back again today complete repeat of the Excellence of before and associate Joey took care of me and he was absolutely stellar. I love this store and I will continue to come here for all of my related needs. Ask for Joey he is absolutely awesome!! Super knowledgeable and helpful friendly very customer service oriented just a really terrific experience today as usual!! Thank you again Batteries Plus and especially thank you Joey! Oh I should mention also I am a woman of a certain age and I asked Joey if he would carry the heavy battery out for me and he did... not only that but it was windy and I was recycling plastic bags and several blew out of the car -- Joey helped me chase them down -- that was really going above and beyond!! Thank you again Joey...

Everything went as expected except for one thing. When I went to checkout online the price was listed including the 10% discount and the sales tax. What was not listed was the $18 core deposit that I would be getting. When I called the number on the Web site to ask how the core deposit would be handled the person I talked to had to call the store to find out how that would be handled while I waited on the phone. You would think others would have asked the same question and they would know the answer. After she explained how it would work, everything worked out and I got the $18 core deposit taken off my...

Ordered golf cart batteries on line. The store called almost immediately saying they were out, but would have them in the morning! True to their word called the next morning that my batteries had arrived and I could pick them at my convenience. I picked them up a couple hours later - loaded them in my vehicle without being asked to do so. Told to bri f the old battteries back which I did several days later. The unloaded the batteries and gave me an immediate refund for the core charges. All associates were friendly and helpful and whether I needed any info, etc. Everything was no hassle...