Verve, a Credit Union — Attraction in Fond du Lac

This place is a joke. Tried to pay off my vehicle loans online wouldn't let me had to call. Call them was put on hold for 15 minutes. Then when I finally talked to someone was told even if I was to pay them off there would still be a lean on there. Because I have a credit card that's is past due. When I asked what was owed or past due was told he doesn't have that information. So want to one of the branches to make a credit card payment. She couldn't do that until she called someone and have it approved. Then asked she what my balance is she didn't have the information and I had to call the man I already talked to the first time. It's all about control and money...

Would not recommend using this credit union. They have bad communication and will waste your time. They have higher interest rates than Fond du Lac Credit Union and will try to sucker you into switching your accounts to their credit union. If you dont switch, they will not give you the...

Auto loan process was so easy!! From the pre approval to the day of signing paperwork. Brooke was so kind and helpful. A+ for also having a virtual meeting option in the branch nearest to me!! Even signed up for their Kick Back checking account. Way better benefits than big banks 👍🏻...