Don't try to go here if you're under the age of 40. My partner and I made a reservation for the barrel room while on vacation in Traverse City. We are younger, but appreciate a good wine tasting and wanted to go to a new winery (we have already been to others in the area). Upon walking in, the host looked at us, and turned back to the customer she was helping. That was fine, it wasn't too busy, but she was already helping someone and we weren't anticipating immediate help. However, she allowed three other customers to walk in front of us and purchase bottles of wine from her. Another employee walked in as well, looked at us, and also did not offer assistance. We had arrived early for our reservation, but were standing there for seven minutes past our time slot before I just walked out with my partner. We were not given the time of day by any staff. We ended up going to Black Star, were immediately helped, and given a great wine tasting experience there (for half the price and at a prettier venue). Definitely will not return unless I'm at least 50 because maybe then I'd be given...
Read moreMy husband and I and our two friends stopped in before our reservation at a local restaurant to do some wine tasting before dinner. My friend and I both had one glass and my husband and his buddy had one flight of cider. We had taken our time through the first round, quietly conversing, etc. When my husband was ready for a second glass our server Max and other wait staff refused to serve us any more due to the assessment that we were “inebriated”. I assure you these were our first drinks of the night and weren’t any louder than any other table in the establishment. When we questioned them as to why they didn’t have an answer but said they wouldn’t be serving us anything further. Unfortunately the wine was very good, however the wait staff made us feel so uncomfortable and made a scene refusing to serve us. We would never return to this establishment. If they feel people are drunk after a small flight of cider, they should consider changing their menu. If your looking for Traverse City wine tasting, I would suggest...
Read moreWe stopped here first on a week-long trip to the TC area and we really enjoyed it! So much, in fact, that I joined the wine club, despite it being the FIRST stop in a very long wine trail. I wish I could recall the man's name who helped us...he was friendly and helpful and answered all my questions. He did not push the club either--we asked about it. Since we were there just a month after the last shipment, he boxed the selections up for us to take, and ran outside after us when he forgot to give us our welcome letter. We were here with family that included 7 children combined, and the staff (I only saw two actually) were relaxed about it. There are some toys outside for kids and some chairs if you want to carry out a glass and enjoy a view of the old hospital. There is also a coffee shop (Higher Grounds) right next door. We went back on our last day in TC for another tasting and they let my sister use one of my free tastings while my husband I shared one. We both bought more wines, and Cinnamon Girl cider is a...
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