Louis Vuitton Hackensack Riverside Square — Attraction in Hackensack

I received a present from my sister last week. She got me the speedy mono 35 handbag from the riverside mall. When I first got it I saw a little mark from the inside of the bag, but my sister said it is not that visible so just forget about it.... but the light little dark and few days later in the morning I have noticed the mark was being so visible. I have only wore it once and it was the day that when i just got it; that night for like not even 5 hrs.

Within not even a week, Tuesday 8/15/2014 (2:35pm) I have gone to the store back with all the receipts and in good condition. The worker their name EUNICE (KUMSONG) OH; later realized that she have work there for almost an year, but as a same Korean. She was speaking in Korean and as a same race, I think she should be more nice and kind to customer but was very rude. She stands as SERVICE ASSOCIATE but, she literally cut all the words that I was trying to explain to her about what happened. Also the a man that who stands as store manager was being racist. I could feel it and the workers when they were touching my bag. DIDN'T EVEN WORE GLOVES. After visiting, there the bag on the handle got a leather scratched mark. I wouldn't of been better if i haven't gone there. REGRET IT. Their attitude and all they saying are NO, replies and reviews are ALL negative No. I have never said to them that I was going to return or exchange it, I just wanted to know if they could take it to remove the stain. I don't know what they think of me (or to all the other customer.)

The lady takes the bag with her inside and treats my bag as if it hers?! I totally understand that It's not hers and I would just wont her to take easy and handle things more carefully. She also gives look to customers . It's not first time purchasing it there.,I purchased often and a lot in Louis Vuitton. but I really will be appreciated want to say that the workers bring down the quality of the high brand. After that incident, don't think the Louis Vuitton has that much of quality as before. I personally think the attitude and mind set of workers are very important. I would never specially shop there and even get Louis Vuitton anymore. Have no more...

Domonique Ridley My client agent, was✨️ razzle dazzle gone with the wind fabulous✨️. From the moment I walked in first thing in the morning on Labor Day. Not only did she take her time listening to me and what I was looking for, She showed me multiple pieces as well as educated me on the difference between the different leathers and materials. As well made suggestions that would be conducive to my everyday activities and work plus lifestyle balance. Overral Domonique went above & beyond. Even when I had to get in contact with my CC company to authorize my transaction when of course for my protection had a fraud alert sent. Domonique reassured me and said take your time, as you do that I'll pack your items up. Domonique even sent me her digital business card, so I can stay in contact with her. Domonique even agreed to follow up with me and send me a link to be able to order the items I wanted once my card arrived in the mail which she did. I'm grateful plus it's nice to be treated with dignity & respect even in the moment of getting a fraud alert which is unnerving in itself. However Domonique never made me feel any type of way, she actually put me at ease and educated me on daily spending limits and how to go about getting it increased with my cc customer service. So for that I will forever & exclusively shop with Domonique. She is a gem truly....

I have purchased several items from LV however the stores in NJ are just terrible. Nothing beats the LV stores in NYC, from their amazing customer service to their knowledge of the product. I live in NJ but mainly go to the city for my LV products as they have WAY better customer service. We walk in on a fri and no other customer was in the store. No one approached us and asked us if we need help so I walked towards a male sales person to ask for some help. He ended up helping us but was literally on his phone the entire time. I used to work in retail and he was probably working with a client sending pictures of product to them which I completely understand, but perhaps do it at a time where theirs no customers at the store. Just looks totally unprofessional. We wanted to see some ties as my sister was getting a gift for her fiance and the ones he had at the store did not look great with the suit, so he proceeds to tell us theirs more online.. I mean at that point, I thought he would say "lets look at some of the options online" I legit had to ask him. Like I understand we were there just for a simple tie but there was just a lack of customer service. We ended up just buying the tie because we were last minute gift shopping. Wont return again but this was just an immediate gift. Heading back to NYC for my...