UHR Rents — Attraction in Harrison Township

I was reading some of the. Reviews others have posted and this store location has a 98% satisfaction rating and even with my own experience with this location and company. This is one of the #1 best stores iv ever done business with Rodney and Patrick are awesome people iv rent from them for a very long time and every time I'm close to paying off my account I add more stuff now why would I do that especially knowing that if I go throw them ill be paying more then I would if I bought it strate out. Well my friends the answer to that is customer. Service. Customer service. Is number one for me iv never in my life experiences such care and devotion. That Rodney and Patrick has put in to my account and not only them but there whole staff has been totally off the charts on customer care and devotion and trust me when I say this iv had my experience with many other companies hears some examples RTO/ Aaron's/ Rent A Center and Rent A Center was the worst of the worst so bad that I had to call the police on them many times. For braking and entering / theft and I even sued them for criminal damaging so as you can see iv had some horrible experience with Rent to own place so when I came to UHR man was I amazed the care and devotion and friendly staff and just was so amazing they have definitely gone above and and Beyond the Call of Duty would I refer my family and friends to them in a heartbeat Rodney and Patrick keep up the good work and your keep up the good work if I could rate higher then 5 stars. I would rate infinitely stars cause they always seem to amaze me on there customer service and trust me they really have no reason to be neither iv gotten behind. On my payment multiple times and they still always worked with me even when they didn't have to so the 3 bad reviews I read on here are most...

Horrible service, rude staff. I had called about problems with the laptop I was renting not working well (received that way) and they offered nothing to try to help me, the first guy even told me I just had to wait until the laptop was fixed with no replacement laptop. We were under the understand they'd pick up the laptop that Monday. Apparently, they did not mark that in their computers and assumed I was just late on my payment. After missing 2 phone calls, because I do not sit around my phone 24/7, they contacted me through my personal Facebook page, which I did not appreciate. Their prices are ridiculous, was only renting while my laptop was in the shop, their staff are unprofessional and rude, and my experience was terrible with them. I do not know how they stay in business, but it's most likely from practically scamming...

I like to leave this review for Tanner that works at the UHR in Harrison Ohio he was absolutely great he actually returned my call and did what he said he would He's greatly appreciated. I still stand by my review for Tanner but as for the manager not very happy. Unfortunately when this is paid off I'll be taking my business elsewhere and that's sad I've been doing business there...