Kroger Marketplace — Local services in Harrison Township

First off, they have just about everything you can imagine in this store. I especially like their boxed sushi, which is inexpensive and tasty.

They have a hot foods section that blends into their deli and bakery, so you can quiet easily grab a fast bite for lunch and race out through the self-checkouts if you're on a tight schedule.

They have a very good salad bar, too. There are some conveniently located coolers with various drink choices for the 'grab-n-go' lunch options.

They have a Starbucks :)

Flowers if you're last minute (second?) on important calendar dates...like me.

They have a very decent selection of meats and, if you don't happen to see what you want, by all means, ask at the counter. They probably have it 'in the back'.

My only 'less than great' experience was when I ordered a 4-bone rib roast and failed to ask them to tie it and cut it away from the bone, which I thought would be 'obvious', but apparently not. Not a big deal, but a bit annoying that they didn't ask me when buying a $100+ piece of meat. They were (very) busy and I attribute it to one person's individual laziness and not the store itself, but a store is little more than a lot of products and its staff. The staff, as I have said over and over in my lifetime, make the shopping experience (or not). A piece of beef or a loaf of bread can do very little without a solid and fantastic staff stocking, fronting and yes, offering to go that extra little bit to make the experience great for the customer. That's truly what customer service is all about.

99.5% of the time, I find that this store's staff are on top of their games and that they deliver excellent service. They have a lot of sites throughout the store where you can sample different products and these make the experience a lot of fun amidst the more mundane picking up of paper products for the home.

The parking lot can be a bit crowded, particularly on 'big weekend' days or around holidays, which makes the experience a bit of a pain. A 'seasoned' veteran of Kroger shopping will look to the monitors to see which checkout lanes are open/moving.

The fuel points are a fantastic deal, or at least so it seems. Sometimes they offer 4x fuel points on gift cards. I recently paid 21.99¢ per gallon for gas at a Kroger. Imagine filling up your nearly empty gas tank...

It is with deep regret that I write a note such as this. This Kroger has denied our United States Military Veterans a place to sell their memorial poppies, a practice that has been long standing in our community.The tiny poppies have a long history. They are made by hand by our veterans, and offered in exchange for contributions around the Memorial Day holiday. Instead of allowing United States Veterans to offer the poppies, Kroger has instead given permission to three groups. The Salvation Army, the Girl Scouts, and the Boy Scouts. I am particularly angry about the scouts being permitted to sell their way overpriced cookies and popcorn there. Perhaps Kroger harbors ill feelings about the Vietnam War, or some other military operation. Perhaps Kroger cannot see that it is these very men and women, in our military,who have brought to every one of us the extraordinary freedoms we enjoy today. Without the Veterans, Kroger may not even be in business. The boy and girl scouts not free to enjoy their groups, and the Salvation Army may not even exist if it were not for veterans. This is a reckless move on the part of Kroger who has certainly enjoyed the benefits of high sales over the Memorial Day weekends of the past. Their sales are based on this holiday which, ironically honors the fallen military. It is a shame. One that I cannot overlook. My family has served in every war in this country beginning with the Revolutionary War. My father, uncles, grandfather's, great grandfather's, friends and classmates fought hard for this freedom. Now, Kroger turns their back to the United States Military, who simply want to offer their poppies in hopes of a contribution from people like me. I have bought them every year since I was a child. I will not give Kroger my business on this holiday weekend. No. They have done a shameful thing. I regret their decision greatly, and will respond the best way I know how.That is shopping elsewhere. This wound goes deep, Kroger. You have insulted every...

I cannot say enough nice things about the pharmacy at this Kroger's location. I used Walgreens for 30 years of my life for my prescriptions and the Harrison Walgreens is horrible. But I am a creature of habit -it was difficult for me to change after all those years to a new Pharmacy. I have never ever regretted changing to Kroger's Pharmacy. They are always friendly... They are always prompt and as quick as possible... And in the eight or nine years I have use the pharmacy they have probably made two mistakes. Now they are busy but that's because they're good. I feel like it's worth the wait to get great excellent service.

Now the employees in the rest of the store at this Krogers are not as great and perfect as the pharmacy people LOL. One thing that bothers me is out of maybe 20 times in the past five to six years of asking an employee where something is... Maybe two to three of those times the employee was able to help me. 😑 Unfortunately there have been quite a few cashiers ,stock people, customer service desk employees who are downright rude.

I have used the click-through service two times and I have to give them an a-plus-plus for service and friendliness and knowledge. So I highly recommend click-through.

Kroger's does have the best prices in Harrison. Within the past week I was at Kmart and I figured since I was there already I would pick up my laundry products. soap powder softener sheets etc... How do I make my purchase there at Kmart for three laundry products it would have cost me over $7 more than I would have paid at Krogers. If you have their rewards card even the gas is cheapest in the Harrison Ohio area at Krogers.

The only complaint I have about Kroger Marketplace is the employees outside of the click-through service and...