
Overall experience: Clean and professional environment that provides excellent haircuts by dedicated individuals. So far, I would highly recommend this establishment.
It's hard to find a good barber. Like many other types of professional careers, two individuals of the same profession can provide vastly different experiences and results. My experience so far with a number of barbers in the Philadelphia/Upper Darby area has been mixed and inconsistent. Many have provided less than desirable results, while others are extremely inconsistent in the level of service they provide. So far, this has not been the case with Sweeney Todd's Barber Shop.
The appointment was set up in Booksy and they were extremely prompt. I arrived 10 minutes before my appointment and was told to wait until my barber, Axel, finished up with his client before me. I felt at ease as the barbers were all working with masks on and I saw them take their time to clean and ensure everything was sanitized before working with their clients. I was then asked to sit and get my haircut. The barber asked me what I wanted and I explained.
Let me be clear about something here. I know I am not one of the easiest people to work with when it comes to cutting my hair. I'm a little wishy washy with what I want and leave a lot up to the barber. Some barbers don't like this and poke at me until I tell them. Others do whatever they want if I don't fill in the blanks. Axel gave me a series of options for me to choose from and did what I asked. I think this is the best approach to this issue. Barbers from other establishments could learn a lot from the way Axel handled me, an indecisive customer, who had a general idea of what he wanted without concrete instructions.
I could tell that these barbers are passionate about their job. The establishment was quiet and they worked carefully and slowly. I never felt like my barber was trying to rush my haircut and as I looked around, I saw that none of the barbers were doing it either. They also handled the issue with the masks very well. If they needed access to an area that had a mask strap in the way, they'd take off the loop and hold it as they worked on the area. They never left any of the customers exposed. The only exception to this is when they worked on beards. They would ask you to remove your mask, but would request that you did not speak during that time to ensure the safeguards of all around.
Things of note that I noticed is that they had some things on theme and others not on theme. The apron that they use to cover the customers as they get their hair cut had blood splatters on them which was very on theme. The place was somewhat messy in the reception, but each individual barber's area was clean and well maintained. I kind of wish they sold meat pies there just to make the theme a full circle.
Another interesting thing is that every station was equipped with a ring light on a tripod to get pictures of finished haircuts for their website I would imagine. I think that's a good idea and it reflects the level of their professionalism.
COVID Policy - Temperature checks, masks on at all times, sanitized surfaces and chairs.
Prices - Very reasonable.
Appointment Policy - Online or phone. Walk-ins are discouraged, I believe. This place gets booked quick, so make an appointment as soon as you think you might want a haircut.
I have very little negatives to point out in this review. Overall, I'd recommend this business to others. I will update this review if my thoughts change or expand in...
   Read moreAwesome barber shop. They have have an awesome system online where you can pick and choose your barber, see what appointments are available and choose whatever time slot works best for you. Also, they have a few tv's in there which usually has Sportscenter or The Office playing. The chairs they use are very comfortable too which is definitely a plus if you're getting a haircut for over 20 minutes. Danielle is the barber I use, she's a total sweetheart and is awesome at her craft. Plus, each cut she's given me has been better than the one before. I usually get a skin fade, hard part and a light trim on the top. I've never felt rushed and she's always taken her time making sure that I leave with the best possible haircut she could have given! Give them a call, set up an appointment with Danielle and I assure you, you won't be...
   Read moreI really hate to write this review, especially given that all the rest seem to be on the up and up. But this was the worst cut Iâve had in 36 years and it wasnât close.
Hair is patchy and uneven on the sides and top, beard was mauled, and mustache was shaved down to an embarrassing level. I seriously looked like a cross between Pablo Escobar and John Quincy Adams. Dude was so focused on a concert he wasnât even going to, that he was starting and stopping constantly and it showed in his work. And some of the stuff out his mouth was kinda offensive.
I appreciate the dude getting me in, really do. But it was such a hack-job that I ended up driving straight to another shop to go get...
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