The Plaza at Whitney Ranch — Attraction in Henderson

Hello I am responding to the negative reviews placed on this site by: Chynna Pedraza, Bianca Pedraza, Connie Pedraza, Brenda Mene, Cesar Galvez and AM. First and foremost, there are 2 sides to every story. I along with Diana, Melissa, Rosa and other great planners book this plaza, and although I am not perfect, one thing I am known for is being flexible and working with budget. This client Chynna, came to me with her daughter to book our venue. As she toured she said "well it won't be that many people, we really don't have much family here" I always ask, "Whats your budget" She said $2000? Then she went on to say she would like everything done for her. Because I am empathetic, I said ok. I can do this for 50 guests and I quoted her a very low price. I also mentioned it would be standard decor, etc. So we moved forward. As a matter of fact, we disucussed price and she took a couple of months to book as it is apparent she went to shop around and found we were giving her the more affordable price to fit her budget, so she came back to us. Now I quoted for a taco bar or pasta bar as I can get those at a cost affordable enough to fit her budget. She then called a few months later and wanted to upgrade the food. (tritip etc) So I of course had to charge her (50 guests) then a while later, maybe a month out, she called and said we need to add for 20 guests, so mind you we went from 50 to 70. I charged her for the venue, bar and chairs, but when it came to adding on food she said "No, I hired a taco guy he is going to come and cook for 30 guests" now that blew me, because HOW at an event do you tell guests they can have one or the other, and only 30 of you out of 70 guests get tacos? but that was not my problem as this is what the client stated. In the 11th hour, she calls and says can we add more chairs for up to 100 people. So we went from 50 to 70 to 100... I out of courtesy, went ahead and created seating for 100 people at no additional charge. Now mind you, nothing mentioned about adding food for 100, just seats. The night before, I get a call "Dee Dee, Im hoping you can help, our taco guy just called and cancelled, can you add more food?" I asked how much more? she said "Just for 30, can you do a fettucinni alfredo with chicken for 30 people, I have $300.00 that I was gonna pay the taco guy" I said "Let me call chef, and see what he is willing to do" I called her back and said he said to send him the $300 he will handle it. I went to pick up the catering, chef made the extra food not to feed 30, but 70. So now we have food for 70 guests, that my client is more than aware of, but her own request was seats for 100 (are you all doing the math with me) oh and I also threw in ONE HOUR FREE BAR! Regarding the bar, she said "its going to be a quince, not many people will drink" lol.. that turned out to be a lie. Now back to the counting. Over 125 people showed up! Now, I am not in the loop with any client on how many invites are sent, or RSVPs are received, this is the clients responsibility to be HONEST and UP FRONT in letting us know what we are up against. Chynna did EVERYTHING she possibly could to cut corners. Other then dealing with Chynna the client, the others that left a review never spoke to me. Food ran short as we only ordered for 70. Bartender was doing her job,she stated they weren't going to be big on drinking, so having a newer bartender would have been fine had this been the case. As for weed smoking, guests from the party were partaking in weed outside. Its legal, I don't mind it on the premises. This event cost this client just under 5k, for what should have been 70 guests, not 125 plus! Everyone ate one time, there were not enough for seconds. She went to get more food and it was all tossed no one ate it. She was over dramatic, because she knew she messed up and thought the tears would warrant a refund. btw our venue holds 200 guests. They were crowded as we did not set up for 125, so they were adding chairs where they didn't fit. That was...

If you ever had to choose between doing your event here or letting Republic services host your event I 1000% suggest you let Republic services handle your event, here’s why.

Our family was promised the most extravagant event that we could ever think of. the way Diane explained her services and sold us was a dream. It seemed to be everything we were looking for, for my niece’s 15th birthday and as you know, you only get one quince and that was supposed to be her dream event next to her wedding day. Diane did not provide enough food for the guest on top of it being communicated that there would be, there was several guest left without any food. we were left to scramble and trying to figure out how to accommodate everybody on top of trying to properly host, which should only have been our only concern for the night. The DJ that was provided did not have the proper equipment as he had a 1960s laptop that was still using AOL dial up and I am not lying when I say this I’m telling you because this is what he said. As you know there was to be a video played of my niece‘s childhood and for everyone to enjoy, but that couldn’t be done because if he turned off his laptop and connected the USB that was provided, he said it will take him 20 minutes to restart the music because his laptop could not do it. He also cannot provide the music that was asked ahead of time if he was able to play it and was assured by Diane that that was guaranteed. So we were left with family and friends trying to help the DJ to play better music.

Not only that the bartender that was provided, dressed like she was from coyote, ugly, and was way too slow, serving the drinks. Diane did not even help her, but sat beside her and just watched. It was also disclosed that the bartender would stop to take shots while serving the guest, which is super unprofessional.

It was promised that the whole event center would be provided and the Tables would be laid out beautifully, but instead the tables were stuffed in a corner and made everyone squeeze in. We were all practically sitting on each other‘s lap.

The decor that was promised was not what we agreed on and at this point it was too late to do anything about it.

After months of planning, we were all left in disbelief of how Diane catered this event. Even after vocalizing everything that happened Diana was still very rude. Did not wanna accommodate all her mistakes that was made. Very unprofessional.

So if you’re looking at this event center to do your wedding, your kids birthday or any big event I would suggest that you look elsewhere because again Republic services could’ve provided you something better. I will 100% guarantee you that this event center can only cater about 20 to 30 people for a senior citizens event or a Girl...

On Feb 8 2025 was supposed to be the best day of my life as my first born grandchild was turning 15 . All she talked about was her Quince. From the time we walked in to get ready upstairs in there Venue was Really hot Elevator was broken up and down those stairs was horrible also we asked if My daughter and I could see the setup inside was correct at this time the manager that was there said we couldn’t see it 1st Red Flag we paid so I assumed we could see it Nope doors were even locked to enter as the night progressed everything was not organized Especially the bartender that we paid 1 hr open bar the bartender which was the owner/ manager of this venue was her daughter she was dressed so Unacceptable for this special day also she took almost 15-20 min to make a drink Most of all smoking her weed pen But also taking shots after shots at the bar After maybe only making 10 drinks maybe the hour was up they started charging or guest Also the food was supposed to me served at a certain time we asked over and over they said they would when it finally happened everything was cold and disgusting that some of our guest got sick This turned out to be our worst Nightmare I beg whoever books here save your money We Spoke to both of the managers there one of them was very embarrassed of the whole situation I spoke to her for over 2hrs after the event Mostly The Worst place Ever & The worst Dj they provided Did not speak English had a old laptop that lost my granddaughter pictures that should of been playing on a screen that also was dirty The manager had to leave a go get her laptop that took almost 45 min So from the start till the End was absolutely HORRIBLE They ARE ScAMMERS...