Hendersonville Jewelers — Attraction in Hendersonville

I have nothing but kudos for this jeweler and highly recommend them. They are local, they are generous, and they are honest. Recently I went to another local jeweler to get a custom ruby necklace made for my daughter. The final product looked so odd--even after returning it once to be fixed--that I went to HV Jewelers for what I expected would just be a quick repair. It turned out that the other jeweler had actually damaged the ruby and had tried to cover the damage. Out of nothing more than kindness and compassion, knowing how much I'd already spent and how I'd been cheated, HV Jewelers made things right by making me a brand-new pendant with a prettier ruby, and they charged me far below what they could have. I can't wait to give this to my daughter for her birthday. I don't buy or repair a lot of jewelry, but I will always start here for...

I had a horrible experience here. I dropped a ring off for consignment here in October of 2017. They were supposed to reset my diamond into my engagement ring setting and place it on consignment. After not hearing from them after a few months , I called to check on it. I was told that couldn’t find the ring, and then after a few hours they said they found it and it was still for sale. I decided to stop by in July of 2018 to pick my ring up and sell it elsewhere. I discovered that my ring had been in a drawer in the back this whole time and the diamond was still loose. It was never placed back into the ring nor was it ever put out to sell. The jeweler said he tried to call me once but then he got busy. They had my ring in a drawer for 9 months!!!...

I brought my watch in for repair the other day, as the band had become unlatched from the face. H'ville jewelers had fixed it previously, but warned me to be very careful with it, as it was an extremely old watch (1950s). The band broke again while I was wearing it on vacation about 6 months later, so I brought it in again to either get a new band or have it repaired. I explained to them what happened, and the man took it back and fixed it in about 15 minutes! When I asked him how much the additional repair would cost, he said it was free! Thank you so much to H'ville Jewelers for fixing my watch on the spot and for free! Excellent...