I have been a loyal customer of this store for a long time but recently I was treated very poorly over a mistake made by the store manager charged me interest on a jewelry I picked up the error was on their end but when I go back to pick up my stuff I was told they can not do any transactions for me intel I paid off the mistake they made one of the store manager called me before and inform me about the error I told her donāt worry I will pay I didnāt expect the way she looked me and treated me when I go back to see her I was standing 20 units for same one to serve me I see her when I come in she go back room and finally come out after 20 minutes and look at me like I did same thing wrong make me uncomfortable I asked her why you didnāt answer my call she told me she could not answer my calls because they told her to not to communicate with me because they canāt do anything with me again they broke my jewelry they Iām still waiting for the manager to call me I have been calling no...
Ā Ā Ā Read moreJoshua was amazing! Most of the crew actually is great but recently I went in and had a bad experience with the new manager. For around seven years I've been going there and haggling before I purchase or start a layaway. I offered a price and we came to a point we could agree on. I had told them it was for layaway but the new young manager said "I don't discount layaways." They always have but now it stops? The staff mentioned how long I've shopped and purchased there but he doubled down and wouldn't budge. I said "ok, but I'm walking if you change the way we've been doing things!" He said "go ahead" so I split and will not be shopping there's again. Sucks that they're willing to lose my business just to show how strong he...
Ā Ā Ā Read moreI would never shop here !! The service from the manager was horrible Maribel was her name she is rude and I was ready to spend money but she ignored me didnāt help I waited for almost 20 min before she even knew I was there I rather go to sunbelt pawn shop the store was dirty and she was just texting and laughing on her phone very very rude I donāt recommend take your money elsewhere donāt spend here they donāt care the service is trash I would never recommend family or friends same day I went to sun belt and spend 3000 on items took a few friends to make purchases also thanks sunbelt and Maribel Learn how to treat...
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