I meant to leave this review a few months ago, but I was just thinking back on what a great experience I had with this shop and wanted to give them credit. I can't remember the owner's name, unfortunately, but I was really impressed by his honesty, expertise, and customer service. Whatever the issue with your car, I would recommend his shop to be certain that you're getting good work for a fair price.
I went in with an issue with my transmission on a 2007 VW Rabbit - it was driving, but shifted very roughly. He ran a couple of diagnostics, but the computer didn't register what the problem might be, so he explained that he could try to flush out the transmission fluid to see if it would fix the problem. He told me the price of this process and warned me that it might not fix the problem and, in the worst case, could cause the transmission to fail completely. I agreed to try it, and unfortunately, it did not solve the problem, although it didn't make it worse. He then let me know that the only remaining option was to replace the transmission, and given the age and miles on the car, it made sense for it to be time to replace. However, he advised me that fixing my transmission might be more expensive than the car was worth, as he often sees continued mechanical issues in these cars. I really appreciated his honest advice in this situation, since it meant losing a job for his shop. I agreed with him and decided to leave the transmission as it was. When I picked the car up, he had discounted the cost of flushing my transmission fluid significantly, replaced a headlight bulb, and given me a free car wash. All the while, he and his employees treated me with the utmost respect, complete with massage chairs and free coffee and snacks in the waiting room. Unfortunately, we've moved away to San Antonio, but if we were still living in the Houston area, I would have absolutely been a...
   Read moreI drove down to Houston to purchase a E39 BMW M5 from Momentum. After having to go through a very strange ordeal on a safety inspection at the dealership, they admitted the car was going to have to be whole-saled. I had already called multiple independent shops in town to schedule a PPI (pre-purchase inspection) so that I would have peace of mind and a better idea of what I was getting myself into. I had already put my credit card on file and was on my way to purchase this vehicle.
I didn't like what I was told about the car by the people at the dealership so I called Edward at Little Shop of Motors and asked him for some advice. The e39 M5 has not been an easy car to find so I explained to him the entire situation and all the explanations I got from the salesmen/sales managers.
Edward told me to see if I could bring it to him and he'd take a look at it. After sweet talking the salesman I got him to drive the car over to this shop because it wasn't deemed "safe enough" for me to drive. Edward hooked it up and checked everything out. After noting the different codes the engine was pulling he cleared it and drove the car around the corner. He came back and noted that the clutch was slipping and the check engine light came on. He ran the codes again and found multiple misfires. Although these were two serious repairs for me, he was kind enough to tell me that this was actually a decent car and that if I could get the car for a fair enough price that I would have to view the repairs as part of the overall price. When I told him I delivered pizzas for a living and this would be my daily driver, I could tell he was trying to find a way to break it to me that this was not the kind of car to try this in. He didn't charge me a dime for the PPI when I had quotes for $175+ at two other shops.
I'm thankful I got a PPI done or I could have gotten way in over my head on...
   Read moreI've been using Ed for at least 6 years. I needed a mechanic to service my 2009 BMW 535 when my factory service warranty expired. I saw his Smart Car in my cousin neighborhood and called him and have been using him ever since. He makes service recommendations as if it was his car and he has treated me like family. His whole team provides great service and everyone is friendly. My 2009 535 had about 140K before it was totaled in an accident. Ed serviced the car since about 80K, he had performed walnut blasting, replaced transmission fluid & filter, differential fluid, injectors, brakes & rotors, spark plugs, coil packs, front struts and rear shocks, motor mounts, water pump, thermostat and oil changes. All work was done with precision and I have never had to fix anything twice or had issue with a repair. I purchased a 2011 535 in 2014 with 38K and today it has 157K. This car has also been serviced by Little Shop of Motors for Non-Warranty work. I have replaced the injectors, coil packs, spark plugs, transmission fluid & filter, differential fluid, brakes & rotors and carbon removal from intake manifold. As you can see I try to keep my car well maintained and Ed has done all the work to perfection and at a great price. Over the years I can honestly say not only has Ed been the best mechanic I have ever worked with, he has become a good friend. If that doesnât speak for itself I donât know what else to say. Check out Little Shop of Motors you will not be...
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