During the final meeting to discuss the floor plan, when asked about the sign-in table, my wife was told that a gift table will usually be set up and the guests will use the small table facing the entrance door to sign-in. My wife has mentioned that we don't need a gift table as this is not in our culture, but I will have people help me on greeting the guests at the sign-in table. Before the event starts, our own event room are still having people in the process of setting up, my parents are looking after our son when we are getting ready, but there were no available space available so the photographer advised them to temporary sit in the second ballroom safely so that they won't get hurt while people are running around to set up for the event. However, the owner was very rude and said “Don’t sit at the table and mess up, this is for next week's event and I don’t want you to make a mess”. If we were happened to go to a room where we are not supposed to be at, we would be more than happy to move to another area, but in a nicer way.
As for the flower wall, my wife has mentioned that the rented a flower wall and flower arch for the decor during the floor plan discussion meeting. The flower wall is used as a photo spot for us to take pictures with the guests upon their arrival and not to be confused with the backdrop for the photo booth that the DJ will handle. When checking out the area to place the flower wall, the owner initially suggested the front of the second ball room since that won't be in used the day of our event, however, my wife pointed out that the photographer would not have room to stand due to the narrow hallway so the flower wall should be placed at hallway facing the buffet line. My wife informed me that while she was getting ready, the owner did not agree with the photographer where the flower wall should be placed at since she keeps thinking the flower wall is the backdrop for the photo booth.
Maybe on that afternoon the owner had a lot to do but this doesn’t justify to be rude and ignoring customers need. I am really disappointed of customer service. I hope I don’t need to deal with this venue again. Kind...
Read moreI planned for my sister's surprise birthday party with only 3 months to organize. Add to the fact that I was working on a tight budget and Christmas had just finished. We looked at several places, but The Bougainvilleas is the one that stood up the most. From the moment we saw the building all the way to the day of the event, I was very satisfied.
The first time we went to The Bougainvilleas, the beautiful scent welcomes you to the venue. Though this is a very small detail, the subtle smell of flowery candles gave an enchanted feeling as if you've just entered a different place in Houston. From the chandeliers, the hallways, and the size of the ballroom, every inch and detail of the place allowed me to further envision on what I want for my sister's milestone birthday.
Rasha and Riley worked with us and gave us room to play with our budget. The package they offered us was reasonable, and they were wonderful to work with from the planning stage all the way to the day of the event. I did not feel any kind of stress whatsoever because they made sure that the vision I had to surprise my sister was executed without any problems. There was a small misunderstanding during the event, but Rasha made sure that the issue was resolved promptly. By the end of the night, our guests did not want to leave the venue just yet because they had so much fun. We received nothing but comments, telling us that the place was beautiful and the party was exquisite. They have taken a lot of pictures in the venue just because there were so many picturesque places to take pictures in. Most importantly, my sister was very happy with the venue, and she loved every second of it.
Thanks, Rasha, Riley, and the rest of the staff, for exceeding my expectations. I am so happy that we celebrated my sister's 50th birthday party with you. I would've not done anything...
Read moreAttended a wedding a couple weekends ago of Kearria and William and I was amazed. I'm an observer so I was watching a little of everything.
The day before the wedding, we had a wedding rehearsal. The planners were so helpful. I really wish I got her name. She was very helpful during the process of making sure that people were doing what they were supposed to do in regards of timing and making sure they stand behind the door. She took charge but was very nice. She looked like she knew what was going on the whole time and what was right for the wedding.
The following day was the wedding. Amazing. The venue was really nice. Seats were lined up along the walls, flowers were very nice, and the vibe was amazing. The natural lighting from the windows helped with making the venue seem angelic. During the reception, wow. I was blown away. The venue did a great job with making sure everything was set up. Okay so this floating cake, WOW YES. The food at the reception was also very good. The Bride and Groom had a buffet style picked out. The servers were also very helpful with making sure that everyone was happy.
If the DJ came with the venue, he did amazing. If the photo booth came with the venue, that was fun! So many photo ops outside and inside. Yes, my boyfriend and I had a photo shoot lol. The photographer did an amazing job taking photos and having it planned out. Can't wait for her to get them! The dance floor was a perfect size!
The only down fall was parking. Since it is in a shopping center with a restaurant, you would have to make sure that you get there on time to find a nice spot.
I recommend anyone to come to this location for a party or wedding. From the outside looking in for the planning process as a guest, this location was A+ and the service was wonderful. If wanting more info, check...
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