Weekley Family YMCA — Attraction in Houston

Open letter to Weekly YMCA

On 7/7/22 my car was stolen from the weekly YMCA parking lot. I had arrived at the gym at around 5.05pm, (it was pouring with rain) I checked in with my key card which was attached to the car key. I placed my gym bag on the coat hanger, with my jacket and car key in it. I continued with my workout, when I returned I noticed that someone had tampered with my bag and my jacket was missing. I reported it to staff immediately, on realizing my car keys were also missing,I went outside to check for my car Infiniti Fx35 plate LXY 1604 missing at the parking lot on the right side as you enter the ymca building main entrance next to the handicap spot. I called and waited for the hpd constable who came after almost an hour , I recorded my incident report ,and got my case report number ,since that day my car is still missing, ymca has not released any video evidence to me or police.

Furthermore, the YMCA has done nothing to notify members that a thief had entered the building, there has been no effort to increase security. Yes, perhaps I should have been more wise by putting my key in the lockboxes, but I left my bag were it was with the false surety that the ymca checks all people who enter to go use their facility. I understand they cannot release the video footage but they are able to screenshot the image and notify people. The responsibility of putting my key in a safe spot, is my responsibility. Keeping people and their belongings safe, and monitoring who does or does not enter the facility with or without a membership is their responsibility. If they didn’t check in then how did they get upstairs, and why can’t they look at their own video imaging? And if they did check in then why aren’t they helping me locate this person?

In the last four years I have faithfully invested $6480, into an organization that offers community and promises to support its members as a family. I believed in this cause, yet I have been deeply disappointed at the lack of care. I have not received any help in any attempt to locate my car. We are a single car family, it is the same car that I take my wife to work with and drop my kids at school. It is a car that I have faithfully paid off and had no debt on. We are having to recover this in the midst of inflation rising, while juggling job and three kids.

Weekley YMCA, you advertise that this organization 'strengthens communities, changes lives and inspires action in your community” but I have yet to experience this.

Yours...

I actually Love going to the ymca. There are a few things I think they can improve on although I still give them a four star rating. So the ymca has a more expensive membership than any other gym but I wanted to join for their steam room and pool specifically. Unfortunately the steam room always has a funky mildew smell which a little eucalyptus may cure. The pool seems to always have a section closed with a few lanes open for lap swim but each lane is always full! And when you stand there as a brown person looking to join someone’s lane, they all look away:( I grew up as a kid going to the ymca out in New Jersey and thought it was a great place but guess things have changed. I still absolutely recommend this location but I just wish they would step it up a bit. And lastly but most important, I don’t feel the diversity there which does make me feel a little uncomfortable sometimes. They show super love to others but I feel they just brush the browns off a bit. Could be just my perspective since I feel like the only brown there sometimes lol overall a place I...

I love the Weekly YMCA and the employee team from manager Paige on down. My son and I worked out there 4 - 6 times a week when they reopened and felt safe and secure. Then about 3 weeks ago the Y changed policies and no longer required wearing masks to use the exercise facilities. I spoke with Paige and told her that I am 77 and I cannot afford to be exposed to covid and in fact have lost a friend recently to the virus. I questioned the wisdom of the change which flies in the face of logic but then suggested a simple solution to the problem. Have designated times where masks are not required so that those who do not want to wear masks have a time to utilize the Y. That also allows those who do want to wear masks to continue to utilize the Y. I know I am not the only person who feels this way and if others let their opinions be known maybe they will filter up to the decision makers. It is a cost free way to attract members to utilize their facilities rather than forcing anyone...