I brought in a Rolex which I have owned for 40+ years for repair thinking that the cost of repair was going to be exorbitant. As it turned out, the repair was treated as a warranty since they had serviced the watch less than two years ago. The only charge was for a new crystal. These days you just do not expect that level of service. The staff were friendly and considerate. My only negative is that their new accounting system is extremely time consuming. It took almost 30 minutes to leave the watch and another twenty to pick it up. None-the-less, a really...
Read moreThe man who helped me at My Jewelry Outlet by Tenenbaum could not have been kinder or more helpful. I wanted a new battery for my Seiko watch and wanted help putting charms on my very difficult-to-open charm necklace. He did this cheerfully (with no eye-rolling that I couldn't manage prying open the necklace by myself!!) When I came back to retrieve my watch, he refused to accept payment for his time, since, he said, the watch was solar powered and needed no new battery. I cannot imagine a more pleasant man or a better experience...
Read moreStopped by and ended up spending so much time because their selection of jewelry is incredible! From pearl necklaces to watches and rings, vintage to modern — the collection was lovely. Their prices are also excellent and the staff is very knowledgeable in the history of jewelry, catering to what you are looking for, and they are not pushy — simply just want you to find a piece you will adore! Definitely check them and out and we will...
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