As we all know, retro gaming is VERY hot right now, which unfortunately means that you will be paying an arm and a leg for even crappy games, since it is a vicious seller's market. Thankfully, places like RGP exist, where the selection is plentiful and affordable. Originally, a small chain in Connecticut, they have decided to expand out west, and Huntington Beach is their first location west of the Rockies, and I couldn't be more grateful that they chose Orange County.
First of all, the store carries every system from Atari 2600 to PlayStation 3. How's that for a wide net? Also, the employees are very helpful. No bad attitudes here, at all. Thank God. The owner, Kris, is awesome, and really knows his stuff. He has tried his best to make this store the cool retrogaming hangout, not just a store where you purchase and leave. So, if you like being part of a community, then this place will suit you nicely.
But, we can't just live on games alone, can we? Well, they also carry retro toys and manga as well. Plushies, Pokemon cards, and Gundam models too! Yup, if you're into Gunpla, they actually have a pretty nice selection. But, wait there's more! They also have a couple of arcade machines, and a LEGO pile that you can stuff into a box for a small fee (see my pictures). Pick a small, medium or large box, and fill it to the brim with LEGOS. Pretty cool.
They also carry every accessory that you could want, new and used! Yes, some smart third-party companies still make retro parts and accessories, and RGP has them all.
Tired of gaming? No problem, they carry DVDs and BluRays too!
Their Japanese game selection is slim. But, this place is NOT trying to be an import gaming retailer. So, the fact that they even have a few Japanese games is merely the cherry on top for me.
So, if you've been wanting to get into retro gaming or if you've been one of us maniacs all along, then you REALLY need to come here soon. Honestly, you need to come here before other people start learning about it! LOL
See you all there, and happy...
Read moreSold me 2 defective products, I exchanged one and they refused to refund the other. They only do in store credit, i'm never buying here again.
Edit for the reply from the store
The issue here is that there's no policy for defective items. If I was to return I'd be very hesitant to buy anything as I'll be thinking "if that doesn't work I won't get my money back and they may not be able to replace it." The replacement controller was in place of the defective controller that i bought. How is that going above, thats just doing the minimum of fixing one of the two issues. If the store didn't have a replacement controller I would just have to accept store credit as I had to do with the defective guitar. The store did pull out a hard drive for me and thankfully I examined it myself. What the store forgot to mention was they nearly overcharged me for that hard drive. Even with me pointing out that it was a 120Gb drive the cashier was insisting it was 250Gb. I was fortunate that another staff member was near by and willing to double check but the fact that the cashier wasn't willing to check isn't good. I paid full price for the hard drive and it was nice that the store was willing to sell it to me. However I'm willing to return the hard drive if the store has a misunderstanding about that drive being some grand gesture that I paid full price for.
The compensation provided for my troubles, I received 2 analog rubbers for the replacement controller in worse condition than the original controller I paid for. In conclusion I received $1 worth of free product, no discounts, and came dangerously close to being overcharged. It's a damn good thing I examined...
Read moreI’ll chime in on my experience it’s a mix of great and then just plain sad.
Saturday was my First time in. Very helpful and let me clarify what I was looking for and under no pressure to buy. Found a little gem of a little rca plug and play ms Pac-Man. Got it home and video feed wouldn’t play (sound only) Tried it on three TVs. Called and let James know (Sunday) I let him know I live 40 minutes from the store but wanted to let him know and my concern about getting a refund if it took a few days to go out of my way to get back. Monday today I went in and asked for James. He was not there. Employee was chill at first. Even showed a different unit (which I wished I would’ve got but wasn’t shown on Saturday) it was twice what I paid for the other unit. I had him test it and the other one worked. I asked for a better price and he declined. So I asked for the refund on the broken one. He said they only do store credit. I said. No that won’t be the case. I don’t have anything else I want to buy here. I gave two choices. Give me a better price and I’ll pay more for the working unit or cash refund On the broken unit
Ultimately I left with a cash refund and that concludes my shopping here.
Moral of the story. Stand your ground. If you are sold a broken toy you deserve a refund regardless of posted policy. This isn’t the playground nor the Wild West. And good business is good business. Keeping customers happy means you get to keep...
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