Last year, UFC HB messed up on my billing and overcharged me $25. Instead of refunding me in the original payment form, they told me they were going to give me $25 credit to use at the gym. Where is the credit now? I have no clue.... because they won't honor it.
2 weeks ago, I went online and saw that they were offering a $1 down, $29/month for one club access. I registered for a free trial the next day to see how it is after opening since COVID-19. I came in to sign up on Friday and Joe said that the price was a mistake and that I wasn't supposed to see that $29/month on the website.
Joe asked if me I was looking for a $29/month membership at UFC and I replied yes. Then he proceeded to let me know in a demeaning manner that "There is a Planet Fitness down the street for $20. That's something that you can do." If you've changed your prices, fine. But Joe did not have to be insulting and rude. I came to this gym because I thought it was nice with great vibes and people but Joe completely ruined that for me.
As a sales associate, he could have been more professional and not SPITEFUL in the way he spoke to me just because I came in asking about the one club membership that was ADVERTISED on the website.
Joe, a sales assistant manger here, decides to give me a call to ask if I wanted to come in and check out the gym. I nicely responded, "no thank you," only to get him to hang up on me without another word. On top of my previous experience here, I'm beginning to question the professionalism that this gym upholds. Highly NOT recommended unless you would like to be disrespected at this gym with rude and...
Read moreI've been a member of the UFC Huntington Beach gym, and I absolutely love it! The staff is fantastic, especially Trent, who is always ready to help with any questions about the weight machines, classes, or recommending the right coach based on your needs. The front desk staff is incredibly friendly and welcoming.
One of the highlights for me is how clean the gym is, including the women's locker rooms. There are cleaning stations throughout the gym, and everyone is diligent about wiping down the machines after each use, ensuring a clean environment for the next person.
The atmosphere in the gym is amazing, with a great mix of music genres played loudly to get everyone pumped up for their workouts. It's a lively and energetic place that really motivates you to push yourself.
What sets this gym apart is the focus and dedication of its members. Unlike other gyms where people might treat it as a social scene or a filming set, here everyone is genuinely focused on self-care and improvement. People come to this gym to sweat, burn fat, and learn self-defense. It's an inclusive environment where everyone, regardless of color, race, or gender, feels welcome.
This gym has truly become my happy place, helping me focus on health and good habits. #health #goodhabits
It’s definitely worth it to get the 2 year pre paid pass which I invested in for my...
Read moreI love this place, I have been to many UFC gyms across the country and internationally, and have to say this is one of the best kept facility by far. Equipment are kept nice, good maintenance schedule, and good cleanliness. But what makes this place pop are the coaches. Coach Jordan, Coach Morgan, Coach Navarro, Coach Sebastian, and Coach Shohei are all different cups of tea/coffee/protein shake/straight up vodka, pick your own poison. I have to say Coach Jordan has to be my favorite because of his knowledge, patience, and approachability makes you feel like you are part of the UFC family. I know everyone trains for individual reasons, I appreciate coaches such as Coach Jordan making it feel like a family, except a family that chokes each other, so basically a normal family. Can’t say much about the management because I have limited interaction with them, I hear bits of complaints about them but I haven’t personally have anything to complain about, also it’s really hard to complain when you can’t breath. Anyway, whatever your goals are, this gym provides you with a place to train, and the coaches will provide you a roadmap to get there. Get in...
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