24 Hour Fitness — Attraction in Inglewood

08/09/25 at 753pm. Sauna temp less than 100 degrees. About 430pm everyday the sauna temperature goes down to less than 160. On Friday, Saturday, Sunday nights the sauna is pretty much off. 06/03/25 at 314pm. Sauna down. 05/27/25 at 110pm. Sauna down. 05/24/25 at 750pm. Sauna down. At this point they should mention that the Sauna will be closed on Weekends and Holidays. 05/18/25 at 821pm. Sauna and Jacuzzi down. Lights off. 05/04/25 at 851pm. Sauna and Jacuzzi down. 04/26/25 at 600pm. Sauna down. 04/19/25 at 834pm. Sauna down. 04/14/25 at 845pm. Sauna down. 04/06/25 at 610pm. Sauna down. 04/05/25 at 8pm. Sauna down. Employee states he does not know how to turn it on. Educate and build your staff. 01/21/25 at 8pm. Sauna down. ••• Unfortunately I have to waste my time writing this review. No exaggeration, for 4 consecutive weekend evenings, the sauna has been inconveniently closed. The next weekend the sauna temperature was inadequate, if hot at all. Dumbbell rack is always empty. Also, I think video recording should be prohibited. This gym has the potential to be better but that’s another discussion. 08/29/24 at 922pm the sauna is working but does not get hot enough because too many people in and out. No room to sit. Also filled out a survey that was emailed to me that asked if I should be contacted via email or called. It’s been more than 2 weeks and yet to hear from 24hr. 08/31/24 at 1154am thanks to the employee “Cam” for wiping down equipment, and reracking weights that clients should have done. For the first time, I’ve seen dumbbells on the rack. Having a range of different pound dumbbells is a different story. Unfortunately, the sauna is still a battle to get to a temperature that feels therapeutic. 09/16/24 at 940pm the sauna is not hot at all. Last week it had one day where finally felt like a sauna. Now it’s back to wasting time in a crowded room. When is this establishment going to get its gym working appropriately. Steam room (at least 3 weeks now) and jacuzzi (over 2 months now) still out of service. And kettle bells holding doors open instead of doorstops. 09/24/24 at 545p the sauna still not therapeutic. Experienced a 10lbs plate taken off my machine and the machine next to me the user denied taken it from me. I had to walk around the section to find another plate. Unbelievable! Jacuzzi and steam room are finally working. 09/27/24 at 1256p the DRY sauna is not dry simply because the temperature never gets over 150 degrees. It’d be nice to reach 185 degrees to be therapeutic. People that go into the sauna coughing and snotty. Definitely does not feel safe. People come into the sauna right out of the pool to warm up and then walk out. Management needs to be changed to start improving this location. 9/30 at 400pm, the sauna feels much more therapeutic at approximately 158 degrees. I think steps in the right direction. But let’s at least get to a therapeutic 175-180 degrees and hope it could be consistent. Men’s Locker room was just cleaned. I see dumbbells on the rack. Thank you! Temporarily earned an additional star (2 stars) let’s keep it! 10/01/24 at 937p the sauna was closed. Here we go again. Back to square one. SMH! 10/11/24 at 932p sauna is working perfectly! Therapeutic! Thank you! Props to the GM Daniel for taking care of the requests! Thank you! Let’s make this gym the #1 location of all 24hrfitness locations. Went up to 3 stars and hoping to give that 5 star review sooner than later! 11/18/24 at 200p we're back to issues with the sauna. After weeks of waiting and asking for the sauna temperature to get therapeutic, I've decided to update my review to 2 stars. 12/17/24 at 1252 I haven’t heard back from the District manager after an email sent November 18, 2024 in regards to issues, thought, and possible recommendations. The sauna still never gets therapeutic, sitting in a temperature 160 degrees or less at times. Not to mention stair masters out of service. Honestly, I give up on trying to help this location. Very disappointing. This is my final review for...

I am writing to express my disappointment with the condition and management of the La Cienega 24 Hour Fitness location in Los Angeles. Despite being one of the busiest gyms in the country, this facility is in a shockingly poor state and does not meet the standards expected of the 24 Hour Fitness brand.

First and foremost, the cleanliness and maintenance of this gym are unacceptable. The sauna is consistently riddled with mildew and mold, posing potential health risks to members. The showers are similarly plagued by noticeable black mold, and the entire bathroom area reeks of urine. These unsanitary conditions make it difficult to feel comfortable using the amenities for which members are paying a premium price.

The lack of functional equipment is equally frustrating. For a gym marketed as “fully functional,” the reality is far from that. There are often several machines out of service, with repairs taking months or the machines simply being removed. As of now, only 2 out of 8 stair climbers are operational, and just 5 out of 15 elliptical machines work. The weight section is poorly stocked, with limited availability of lighter weights under 40 lbs. These shortcomings create unnecessary frustration for members who are simply trying to exercise.

It’s also disheartening to see a lack of effort in keeping the facility organized. Items are frequently left scattered, and staff members rarely take the initiative to patrol and ensure equipment is returned to its proper place. While I understand that some responsibility lies with the patrons, a gym this busy requires proactive staff to enforce rules and maintain order.

Lastly, it is worth noting that the name “24 Hour Fitness” suggests accessibility at all hours, yet this location is not actually open 24 hours. This discrepancy is misleading and adds to the overall dissatisfaction with the facility.

We are not seeking compensation for these issues. Instead, we hope to see genuine improvements in cleanliness, maintenance, and organization at this location. As a long-standing member, I believe this gym should reflect the standards and professionalism of the 24 Hour Fitness brand.

Thank you for your attention to this matter. I look forward to seeing actionable changes that improve the La Cienega facility for...

Gym staff LOST my ID - I recently went to this location with a friend as a guest and the front desk person (Tricia) was very rude from the beginning. She asked me for my ID and told me they would keep it and return it after the workout. We were not even there for an hour and when we returned to get my ID, Tricia proceeded to tell me that she couldn't find it and that she had looked everywhere. Her demeanor had changed and suddenly she was being very polite. We told her we weren't leaving until she found the ID because it's also my drivers license and I'm driving out of town tomorrow, a few hours away. She proceeded to keep looking for the ID with no success. When we asked her to check the cameras to see where it was misplaced, she told us she didn't have access to it, only her manager and he would be gone until Monday. We asked her for the manager's number and she refused. We asked her if there was anyone that could check the cameras and she said no. She then offered to pay for a replacement ID herself. I was hesitant because the ID would take 4-6 weeks to arrive in the mail and I wasn't sure if I would actually be reimbursed for the fee. I also was extremely worried that either someone took my ID or it was accidentally given to someone else. We waited around a bit longer and at this point a few hours had already passed. With no other options, I ordered the replacement ID. When we went to look for Tricia so she could compensate me for the lost ID, she was nowhere to be found. We asked another worker where Tricia was and he told us she went home. He proceeded to call Tricia and ask her about the payment and she refused to send it to me over venmo/zelle. The other worker personally sent me the money which seems VERY bizarre.

This whole situation was a disaster and was handled very poorly. I still don't know what happened to my ID or if someone else has it. Tricia was very dismissive and didn't seem like she cared at all, especially after leaving without informing us. PLEASE think twice about going to this location, the staff clearly doesn't care about the customers or your...