Inglewood Mortuary — Attraction in Inglewood

My father passed away June 30th at home. Being unfamiliar with this process I googled Inglewood Mortuary, thinking I contacted Inglewood "Cemetery" Mortuary. Spoke with Dave Carlson who was very understanding and had two men come to our home to pick up my dad within a few hours per my request. (I waited for my daughter to see him before they picked him up). The gentlemen arrived, very nice and pleasant, carefully covered my father and removed him form the home (yes I was watching there every step). Due to the holiday we could not meet with Dave until Tuesday. Upon pulling up, my mother, sister and I were upset. The place definitely needs a face lift and some new landscape so we already had an attitude going in. The inside is very dark and cold and can also use a face-lift, I mean to loose a loved one is hard enough but then have to sit in a dark cold home doesn't really make it better. Nevertheless Dave was extremely helpful and handled everything just as we wanted. My mother was very worried about the way my father would look and they did an excellent job! God has a way of working things out. We did not use there Chapel as we used our own church but they handled everything else. People looking for Inglewood "Cemetary" Mortuary beware. They are backlogged with deceased and some people waiting over 2 weeks for the loved ones to be embalmed. They were remolding the chapels and we were not interested in the 2 they had available. Because Inglewood Mortuary is a smaller family owned business they are no were near as crowded and provide that extra attention. I also googled Dave Carlson and brought to his attention some of the bad reviews that I read. I cant say if it is true or not BUT i can say that my experience (considering the situation) was a very good one. He was always available via phone with any questions, he went over things more than once with me and remained patient and calm and I am just happy that they handled the arrangements and made the process of burying my dad...

Dealing with Delores and Inglewood Mortuary was without a doubt the most horrendous personal experience of my life. I hope to do everything in my power that no other family is treated in this manor. I can not help but think that if you are having a huge funeral Ingelwood mortuary rolls out the red carpet, but if all you need is to have your sons remains returned to his home on the east coast , Inglewood Mortuary is the last place you want to call. It took 4 weeks for someone's ashes to arrive at our home...where was our sons body for 4 weeks..where!...I called everyday, seldom got a call back.. it was torture. After 3 weeks of Delores being so rude, she suggested if we paid an additional $400, they could do a rush. It was beyond belief... .it took a month before we could get our sons death certificate, and like everything else with Inglewood Mortuary , there were mistakes, they even had someone else's name as his mother, but naturally for a fee they could correct this. It was one mistake after another...but the biggest mistake of all was not having one ounce of compassion or kindness. Janine Willwerth , Boxford, Ma no way do they deserve one star, but you can not post unless you give...

was attempting to attend a funeral service at your establishment, this morning at 10am. I'm in a wheelchair, so I had to enter from the side, and I was ok with that. The problem came into play when your employee opened the door to let me in a small area just on the side of the actual seating area and it was full, and nowhere for me to fit. I was still ok with that. I was going to sit in the back foyer area. He told me that the door to the church couldn't be left open. I was going to tough it out and deal with it.then he said that I couldn't sit in the foyer area and that I had to sit out under the car port. I said, we'll can you leave this door open so that I can feel that I was part of the service. He said no, so I just went back to the car and waited on the people that I came with to come out after the service. For this very reason is why I attend little to nothing, because of worrying about things like this happening to me or not being able to accommodate me being in a wheelchair. Aside from me being mad, it really saddened me. My friends and family are always trying to get me to come out more and for this very reason...