The deeply unethical people at Screen Cure are small-time crooks, at best, who traffic in stolen phones and hold them for ransom if the owners quickly show up looking for them. I know this because after my wife lost her iPhone yesterday I used the Find My iPhone app to track it to this shop the morning after. They admitted having the phone but said they would not give it back to me unless I paid them what they paid the person who found and brought it to them. Although the message “this phone is lost. Please call this phone number: XXX-XXX-XXXX“ was on the screen, they did not contact me but instead removed the SIM card and prepared to resell it. The manager seemed quite comfortable with his choice to demand I pay him for the return of my property rather than calling the number on the screen to tell me they had it. When I asked him why he didn’t call me he didn’t have a good answer. He said he never does that, but rather waits for the rightful owner to show up, which, he said, they rarely do. “I just want to break even,” he said, “I could’ve just taken the phone apart.” Actually, he did start to do just that. I only realized it when I got the phone home and turned it on that he had taken out the SIM card and sold me our phone without telling me what he had done or putting it back.
I understand it must be difficult to make a living fixing cracked phone screens and selling iPhone cases in a shabby little shop and imagine a lot of people have their phones stolen and taken to places like this. Selling stolen phones probably makes up the majority of the shop’s income. It is dispiriting that I ran into at least two unethical people in this incident: the person who found my wife’s phone and didn’t call me to return it and the people who bought it from him or her and did the exact same thing. Had they called me I would’ve given them a reward out of gratitude but people like this probably never do their fellow human beings a good turn and so don’t expect others to do one for them either.
I’ll be making an in-person report to the Inglewood Police Department. It probably won’t do any good but maybe if others do the same it will drive these people out...
Read moreI came in to get my phone fixed around 10am and was greeted by the kindest person, Jonathan. He had my screen fixed in less than an hour. I got to relax on their comfy couch, attend a meeting, and enjoy some great music they were playing.
Fast forward to 5pm, and I cracked my phone again and it felt like the unluckiest moment, and total chaos. But honestly, the energy of this team is so high that even this mishap ended up being the best part of my day. I walked in exactly 30 minutes before closing, and Jonathan helped me swap out my broken screen with 2 minutes to spare before closing time. He also shared a positive mindset video while I waited, and this changed the energy completely for me. While waiting, I got to watch Netflix and lounge on the couch again.
Jonathan, thank you for your kind spirit and being so understanding and helpful. I’ll always send people here! If you need a sign that this is the right place, THIS IS IT. Spend your money/business at...
Read moreBrought my Samsung s7 here to get my lcd screen fixed it was $200 that was a lot but I was OK since I needed my phone and within a week my screen cracked from the inside and it was because of shotty workmanship so I went to his store which was supposed to be open at 10am I waited there till noon when they finally opened and then I showed him my phone and he told me he would not warranty anything and it was gonna cost me another $200 andhe would not have the part till next Tuesday! when I told him that he is ripping me off he just gave me a hungover blank stare so I went to another repair place called CE electronics and there fixing my screen for $75 and they did not have the part but they will have it by tomorrow never go to screen cure he is a alcoholic who does not know how to...
Read more