I was very excited to give this place a try as my fiancé really enjoys wine and this place came highly recommend especially being in the city and not far out. I made reservations for his bday and when we arrived we were greeted by the host and sat pretty quickly. Upon sitting our waitress came over and offered water and gave us a minute to look over the menu. She came back to ask us if we had any questions which she answered and we order one of the flights, a charcuterie, board, and bread to start. Wine glasses were shortly placed on the table but we had to send one back due to a lipstick stain still on the glass. Which is wild to me because coming from a hospitality background all wine glasses should be polished after being removed from the dishwasher before being placed back on the shelves. Unfortunately, the bread and charcuterie board made it to the table before the flight did and was not up to par. Beyond the fact that the charcuterie board had stale bread pieces, the strawberries were not fresh, the cheese cubes had what appeared to be fruit stains as if all of the items are stored in the same container in the back, it was also missing the meat, olives and nuts. With this item being over $30 for a small I expected way better presentation and quality. Completely unacceptable. During this time of trying to make the best of the experience, the host (who was doing more jobs than one) came to let us know they were short staffed and while I appreciate that (and have nothing against our waitress) our waitress should have been the one to let us know or even check in while we waited almost 15/20 minutes for our flight to be poured and dropped at the table. Once we received our flight we had to send one back because there was a fly in it and shortly after that another patron sent a glass back for that same reason as well. At this point I didn't want to continue the evening here so we just wrapped it up. While I don't believe in comping whole bills for things out of one's control, I do believe in quality customer service. Something should have been offered or even said. It's unfortunate we didn't have a manager come over to the table to even apologize for the extra "protein" that made its way into our wine and I didn't feel like we should've had to request a manager, it's expected for moments like that . I'm sure the staff shared what happened so at that point the lack of manager presence (that night) felt like maybe the restaurant was ran by individuals that don't quite understand A1 hospitality. This experience was no where near worth...
Read moreOur Glamma Squad went to this new Black Owned establishment to celebrate one of our Grandma's birthday (DA) and support the Sistas of the 1010 Wine & Events. We were seated in a very comfy and accommodating booth, there were 8 of us. Our server Keisha greeted us with water and the QR code for the food and wine menus.( I am still trying to get use to this.) We were allowed to taste a few of the wines we were curious about and Keisha was able to answer most of the questions we had. We ordered a large charcuterie board that had a variety of cheeses, meats, fruits, olives and delicious fig jam. My suggested addition would be a variety of crackers. Half of the table ordered the Pesto Pasta with either chicken, shrimp or salmon and the other half ordered the flat iron steak. The pasta was tasty but for me needed a little more garlic and sauce (dry) and the steak for a few needed a little more seasoning. There was a need for salt/pepper shakers and when we asked for salt and pepper, it was provided via small serving bowls. Two of the meals were delayed in coming out however without any ask, an accommodation was made. I was extremely pleased that they had my new favorite Brown Estate Wine - 2019 Chaos Theory but disappointed that it wasn't offered per glass and that the price per bottle was at a price that was at a 38% mark up from the retail price. All and all for a newly opened establishment, I enjoyed the atmosphere, the supreme customer service (Keisha) and the obvious intent by all who were diligently working to make the satisfaction of the customers a priority and thus a 5 star is warranted. I pray continued to success for this...
Read moreAlthough I’ve lived in the LA area my whole life, Inglewood has been home for over 12 years. I had been watching the remodeling, from what was once an automotive shop. I was patiently awaiting to see what type of business this would be. I don’t think a wine bar ever would have crossed my mind. I was elated when I heard the news about it being a wine bar 😁 I took my daughter for her birthday today. It was an impromptu decision to go tonight, being that her birthday is still a few days away. However, I had to snatch her up when she was free! It was so nice to be able to just walk over there! I was hoping we didn’t have to make a reservation. They did let us know that they request a reservation be made, but the hosts were kind enough to take us in right away. Seems they had just had a cancellation, so it was our lucky day! They did also mention that our visit could not be for more than 90 minutes, because that’s when the next reservation was scheduled to arrive. This was perfect for just the two of us 😊 Well, needless to say, everything was perfect! The wine, the variety cheese/snack platter, the entrees! The salmon was probably the freshest and tastiest salmon I’ve ever had, the pasta seemed homemade, the salad was yummy and everything was just real fresh! The service was great, to top it all off! I would have liked to have had another dessert option other than just peach cobbler, like some sort of cake. However, we really didn’t need it or could even manage to eat anymore! 🙄 I am already planning my next visit 😁 Thank You for filling a little void in our neck...
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