Scott Networks — Attraction in Ipswich

BUYER BEWARE!!

Last month, my mom's PC wouldn't turn on, so she dropped it off at Scott Networks. They called to say the entire PC was beyond repair, and that no data from the hard drive was recoverable, unless she wanted them to send it to a “very expensive” place that might recover her data. However, when I got home from college I plugged her supposedly torched hard drive into my laptop, and there was all her data, perfectly intact.

Evidently, Scott Networks was lying to her outright! My mom asked for a refund for the $85 they charge for diagnostics, but they rudely declined, even though the diagnosis was completely false. They only offered her a caddy (for the hard drive that they had previously claimed was unrecoverable). They even had the nerve to try to sell her a new PC. I guess that’s how they make their money: pretend people’s computers are broken when they aren’t and then charge them top dollar for a new one.

I feel so bad that this happened to my mom and that I wasn't able to help her in time. It makes me wonder about all the other innocent customers who have been swindled by this company and are none the wiser. Please don’t let these people get their hands on your computer...

After seeing the other reviews I can tell this companies business model is to buy junk sell it as a good equipment and then charge you again when you come back because its not working 2 months later.

I purchased a laptop at Scott Networks and it stopped working 2 months later. I brought it back and they told me the motherboard was junk. They wanted me to pay over $200 to tell me the computer I just bought was junk 2 months after I bought it....

Scott Networks is amazing! They tackled a very complex problem of intense hacking across a computer, wifi, phones and apps. They demonstrated excellent technical competency and appropriate compassion, efficiency, support and direction. They are a God send . I deeply appreciate the help they gave to me and my family and thankful we have this team to address our technology challenges in...