Carl Perkins Civic Center — Attraction in Jackson

When trying to get tickets to Charlie Daniels May 14th, we automatically sent to Vivid Seats for the ticket purchase. Vivid Seats sent us an email on 4/30 as follows: We fully recognize that fans have varying financial needs and circumstances of their own in these extraordinary times. If you wish to pursue a full cash refund, in lieu of the voucher option, you should contact our customer service team within 7 days. Please note: the large number of events being canceled has massively disrupted every aspect of the event ticketing business; in particular, normal financial arrangements with the box offices, venues, teams, and sellers have been dramatically altered. Timing of refunds may vary, by event, over time, and in response to rapidly changing business and legal circumstances. After days and hours of trying to get through unsuccessfully, I finally managed to get an email to them on the 7th day. Here is their response:

Vivid Seats Order Support Thu, May 7, 2:25 PM (17 hours ago) to me Greetings, You recently received an event cancelation notice in error. We are notifying you to let you know your event date has been postponed. If you have received tickets for the event, they are still valid for the new date. If you have not been sent tickets yet, they will be delivered to you closer to the event date. We will email you once a new date is scheduled. The refund request for this order has since been cancelled. No action is needed from you at this time. I do not understand how they can refuse a refund and tell me I have to show up whenever they reschedule with no concern whether we can attend at that time or not. We had to scrimp to get those tickets. We can't afford to just loose that money. I looked on the BBB website. It was full of stories of Vivid Seats taking advantage of customers. Do NOT buy tickets...

I found the center to be a little smaller then other similar sized towns. The staff was great, they kept the place clean and had good control on the parking and directing people to their seats. The sound and lighting was good. I don't always go to shows but if an artist is in town playing here you should enjoy as it is not so big that you would be overwhelmed by mass...

I’ve seen many shows here and each visit has been good as well as parking has been easy. Although the center is not new looking it appears well maintained and safe for patrons. Assigned seating is fairly easy to follow and seats are comfortable. Bathrooms do become congested during busy shows but manageable especially compared to other similar venues. I’d...