Today I walked into a storage unit for the first time (brand new storage) and the customer service was great. Maynard was very helpful and knowledgeable about everything storage. Maynard took his time with me and my family by showing us different unit sizes and different ways or items could be arange to get the right size and bang for our buck. Just alone with the cleanliness of the building, price and deals had me but adding Maynard was a plus. I don't know how he did it but he was able to talk sports with me, joke with my wife and make my kids laugh while along answering all questions we made have. This positive experience is forcing us to finish our storage search early and moving our move in date up, last thing b4 soccer come on, I highly recommend you store your stuff here ....and I'll see you around the...
Read moreI was at the beacon dr. Location. Just 2 weeks. Customer service horrible, they lock your code all the time for no reason, so they go out to the gate to bother you. One day is one person. The other day a new one, when you asked for the person they say they left. Also the staff use the cameras to check your whereabouts in the property. That is not the purpose of security cameras. Also they have to sell you a lock which they know the combination. Several times I check my lock and looks like someone else manipulated it. Also don't go in your car to the warehouse. Go in bicycle. They don't want you to park in front of your door. They will start to harassing you and they will lock the code so they go to you at the gate to bother you. I canceled my contract...
Read moreWhat a great location and facility. The staff is amazing as well. I had the pleasure of speaking with a gentleman named Maynard he guided me through the process with no issues. He helped me secure a unit at a great rate. He was very informative and patient with me during the process. I am glad that he assisted me during my visit. I would recommend this location to my friends and family with storage needs. Thanks again for the...
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