Could not be more pleased with my first experience at this store.
First of all, always great to see a local family run business, father and son.
Secondly, for about the hour and a half they spent working with me and helping me out, they did not charge me anything because they don't charge for diagnostic work. Most businesses would take any opportunity to suck money out of their customer, so I really appreciated this even though I would have happily paid for their time and the work they did.
Third, I came in with a newly built PC that was having some power supply issues and, being a new PC gamer, I was lost on what to do. I asked if I could watch closely and have them explain what they did so I could learn as well. They explained in easy to understand terms how the troubleshoot process would work and why they were testing what they were testing. Eventually we found the culprit, and they told me exactly what I needed to do next to get everything back in action. They helped me figure out with some software stuff too.
Overall really happy with my experience and even though computer issues can be frustrating, it's nice to know at least there are people that can help...
Read moreHi, I can't rate or review this company right now, however I would like to get incite on this company. I'm currently looking for a computer technician to update my PC notebook from window 8 to window 10. I called HP and their quote was $150.00 . I then called Qeek Squad who could't give me an over the phone quote stating either I could have someone come out for $100.00 to access my computer or do a walk in which they prefer you make an appointment. To get a free 20 min. consultation . There after there would be a charge. I am just trying to get an update, and you would think I was asking them to make haven and earth move. Is there ANY way that I can go into a shop where I'm not being charged an arm and a leg to get work done ? All I want is an upgrade. From what I'm seeing on the reviews from this shop, it seems clear to me that this is the place that I would want to go, but I would like some up to date reviews. In order to post I had to rate,but please disregard the rating. I have never done ANY business with this...
Read moreI recently came back from a trip to NYC and my computer decided to junk out on me. I called Modern Technologies to inquire about how much it would cost for it to get fixed. They quoted me a price ($200 less than Best Buy which I purchased the product from and did not inform me about its warranty left), but also informed me that my computer will still be under warranty and politely inferred that I would be an idiot if I brought it into them to get fixed. I took their recommendation and am working with Dell to get it fixed right now, free of charge. For a company to not just automatically take my money and give me free options that I did not know about speaks VOLUMES about their character. You have won a regular customer for future needs....
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