To be honest: the kindest people (with the best hair) on Earth - was the last thing I was expecting. When looking for storage: a secure space, clean grounds, reasonable hours and great prices was all I thought the Universe had in store. In my first visit - Delta Storage delivered on this and so much more. What struck me? The beauty of the facility: crisp, modern, well-lit and orange! What seduced me? The people! A luminous team of luminous souls who always seem to greet me - and other clients with the brightest smile and warmest welcome. In a world of cut and dry storage spaces this human touch - touched my heart. The Delta team are all so professional and consistent in their customer service that it's hard to single out just one member. So please do allow me to speak of two: Queen Stacy and Queen Fadia. United, they form the warm heartbeat of the establishement and assist clients with everything from selecting storage to coordinating any special needs. Whether you connect with them in person or over the phone - Stacy and Fadia always command the conversation with the quiet compassion of a wise queen on the throne. They listen when you seek counsel. They advise when you need grace. They elevate a safe space for your things - to a safe space for your heart. I don’t want to say too much. So I’ll stop it here. Because really: it is best to call or better yet visit - and experience these regal ladies, this regal space and this regal company in real life. Darling: A royal welcome...
Read moreI had the pleasure of interacting with Victor and Fadia at Delta Self Storage in Jersey City, and I couldn't have asked for better customer service. From the moment I walked in the door, they were both incredibly welcoming and helpful, making me feel right at home.
Victor took the time to show me around the facility and explain all of the different options available to me. He was patient and informative, answering all of my questions in a clear and concise manner. His expertise and professionalism were evident, and I felt confident that I was in good hands.
Fadia was equally friendly and accommodating, going above and beyond to ensure that my experience at Delta Self Storage was a positive one. She was attentive to my needs and always willing to help, making the process of renting a storage unit seamless and stress-free.
Overall, I was thoroughly impressed with both Victor and Fadia, as well as the facility itself. The units were clean and well-maintained, and the security measures in place gave me peace of mind knowing that my belongings were safe and secure.
I would highly recommend Delta Self Storage to anyone in need of a storage solution, and I can't thank Victor and Fadia enough for their outstanding service. They truly went above and beyond to make sure that my experience was a positive one, and I will definitely be returning...
Read moreDefinitely have to give this team 5 stars! From on the phone before meeting in person, I already felt welcomed and in the right hands. First time meeting Fadia, she was very polite, professional, and personable. Those are the 3 main things I look forward to in great customer service and she delivered as soon as I even stepped in (hopped* in since I have an ankle injury lol). She was considerate and made the whole setup process such a breeze to where it felt like I was getting special treatment and that’s always a good sign. I know she was just doing her job, but I can tell she actually cares and enjoys her workplace. I’m actually not sure if she is the manager, but she should be if she isn’t already. Now, today, I sat down with another associate to upsize my unit & he was another good one! Dane was also very kind and quick with the process, but I didn’t feel rushed at all. Whoever the hiring personnel is, does a great job, too! Props to you all! Lol honestly though, it doesn’t even sound like I’m reviewing a storage place, but they’re top tier over there! I know there’s cheaper storage places around, but is the customer service as good as theirs? Probably not lol. The place is also dog friendly with treats by the door, it’s clean, you’re welcomed to bottled water, and everything is nice and neat. 1000% recommended! Thanks so...
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