Fizz Facial Bar | Jonesboro Spa | skin care for aging, acne, and overall skin health — Attraction in Jonesboro

I scheduled the mint to be online for both my boyfriend and me. When we got there they told me only one of the bookings had worked, but the girl at the front desk was so nice and accommodating and got it all worked out, we just came back an hour later than originally scheduled. When we came back we were immediately seated, and both of us were excited. We were surrounded by some others getting facials and the employees/estheticians were explaining every step and what they were doing, what skincare the other customers should try, etc. however, the two girls who did our facials seemed like they just didn’t want to be there. Like we were disturbing their day. They told us nothing about what they were doing. I was actually only asked one question throughout the entire facial “do you do skincare at home?” When I answered and started explaining the esthetician rolled her eyes, so I just stopped talking. Personally, it seemed like the employees didn’t want to be doing the special, maybe bc it was cheaper or whatever the reason, I just feel that’s not the customer’s problem. However, treating customers who purchased the special like they don’t deserve the same experience and treatment as any other customer is poor taste. Also, I would have done some of the add-ons and spent more had I EVEN BEEN ASKED … my boyfriend was at least given a suggestions list on what skincare to use, which seemed thoughtful… I got nothing. Sad to say it really ruined our Valentine’s date and my boyfriend’s first experience getting a facial. I write this review in hopes that the girls who treat customers as if they don’t want to work on them open their eyes to what this does to the customers experience— as I read other reviews where customers had a similar experience with the employees. We’re happy to spend our time and...

I don’t usually leave bad reviews—in fact, this is the first one I’ve ever written. Today was my 20th birthday, and my mom had planned a special girls’ day for us, which included facials at Fizz Facial Bar in Jonesboro, Arkansas. We’d been looking forward to this all week. After an exhausting sorority pledge week, I was really in need of some relaxation and time with my mom.

However, when we arrived, we were told that we didn’t have an appointment. This was shocking because my mom had booked the appointment a week prior, we received a confirmation email, and even had screenshots of the booking. Despite this, we were told they were fully booked for the day and there was nothing they could do. The staff showed little empathy and didn’t seem to care about the mix-up or our disappointment.

They offered to reschedule us for Monday, but that doesn’t work for me as a college student living over an hour away. I’m so disappointed this is how I spent my birthday. Fizz Facial Bar, I hope you’ll consider improving your customer service and scheduling processes so others don’t have to experience...

I’ve never gotten a facial before but I have suuuuuper bad TMJ. It was recommended by my doctor to try to start getting facials and Botox. Botox is quite expensive so I decided to get a facial yesterday. I looked at the prices and decided I would get whatever I was offered regardless of how much it cost because I needed relief. My experience was amazing and the girl who helped me was so kind. I didn’t realize how tense I actually was until the neck massage started. I definitely believe I will be going back because my face feels like silk and my pores are non existent right now. The red light therapy was extremely relaxing. When I went to check out I expected a larger price tag from the amount of time and various things she did. However, it was extremely affordable and much cheaper than I...