This evening I attempted to buy locally. I drove to Kent Natural Foods to buy ground maca & ground matcha. I had to ask the young kid sitting on the stool for help finding both. They did not have pre-bagged (I prefer not to buy anything loose due to the pandemic. However, I did find a small ag of fresh ginger root. I stood in line and watched the cashier with dreads talk on his phone while a lady was trying to get a certain amount of a dried loose good. This went on for three or four weighs, yes he's still on his phone. She cashes out and he waves to me. I placed my ginger root on the counter. He rings me up & I handed him a $5 bill. To his credit he did hand me the change, while still on his phone. However he TOSSED my ginger root back toward me on the counter. I was taken aback because I wasn't upset at this time- just disappointed at not finding the items I wanted. I asked for a bag and he tossed that to me also- while on his phone. I bagged my ginger myself & noticed that he hadn't given me a receipt. And he seemed perturbed that I wanted a receipt and that he had to print the transaction receipt. So I am left to assume that customers aren't appreciated at Kent Natural Foods, and I will be ordering from Calabash Tea online this evening. Oh, he did finally get off of his phone after my...
Read moreHello Kent friends. I have an exemption from wearing the mask and taking the vex. I cannot shop there any longer because I do not want my rights violated. Businesses and governors are not above the law and they do not make laws. Mandates and health orders are not laws. The language politicians and media use are misleading many, as they are meant to. Under federal law, Title lll, Section 36.202 and 36.203, it states that I shall not be denied equal access and participation as everyone else because of my inability to wear a mask, etc. But hey, perhaps you could start selling copies of the Constitution as toilet paper since that the choice you are making with...
Read moreIt’s a great shame this business’ reviews were tainted by anti-maskers/vaxxers for implementing safe COVID procedures. Much of the pandemic and how stores operated was out of their control, and keeping staff/customers safe is always best, especially for small businesses.
Anyway, I didn’t visit during the pandemic, but I recently started shopping here and I love it. Great selection, good message, and good vibes. I don’t have much of a comment on the customer service; it has been fine when I have visited. It is pricey, but it is still great quality and selection of what are often speciality products. I will continue shopping here when I’m...
Read more