West Mountain Pawn — Attraction in Kernersville

Boy oh boy. Where to begin with this fine establishment. I started shopping at West Mountain Pawn way back in 2015 P.C. (That’s pre-Covid for wondering minds) and let me tell you, they must be putting something in the air because every time I see that beautiful brick building, I’m like a moth to a flame. Pawn Shop? More like Yawn Shop. And I’m not yawning because it’s boring. No sir-ee bob. I’m yawning because after I leave, I’m always so tired after looking at all the wonderful items they have for purchase! Guns? Check. Tools? Yep. Some old coins that random elderly gentlemen would give you outside of your favorite diner? As one of the Olsen twins would say in Full House, “You got it dude!” And the staff are always so friendly, informative and helpful. I especially like that guy Dylan behind the counter. Boy is he a sweet talker. And so handsome too! I was on the fence about a purchase one time, but after he told me what a great deal I was getting and how it would make my life all the better, I was like John Michael Montgomery: SOLD!! Any way, if you need a place to find the best deals around or somewhere that will make you feel like a king (or queen), West Mountain Pawn Shop...

These guys sold my 15 son a necklace saying that it was silver and after it broke we took to a jewelry repair shop.. Where we was told it was fake that it was not silver it was steal . So we go back and try to talk to them about it and they completely denied selling the necklace to my son. My son has bought several sterling silver necklaces from them before because they have good prices on Silver and he does not buy any sterling silver from any other pawnshop other than them but they denied it saying that they did not sell it to him and would not do anything to replace it or give us our money back or anything pretty much told us we were screwed. So if you buy any type of jewelry from these guys I would definitely have it tested to make sure that it is not a fake because they absolutely sold us some fake sterling silver. I would never go back to this pawnshop again and buy jewelry and would not recommend...

Not very professional and don’t trust their word! I contacted Tom and was told he would hold an item until I came from Thomasville so I gave him plans and estimated time to be there. When I got there a customer was being waited on so wo being asked if I could be helped I patiently waited and looked for more to purchase. A customer walked in and was asked if could help and she bought item Tom was supposedly holding for me unaware to me. When I realized what happen I was told I should have spoke up SORRY when I thought I could trust the man telling me he was holding it ! I wish could give 0 stars for business practices like this ! I have to change my feelings I was contacted by Tom and he is going to get me what I tried buying so if this happens I will be back for a...