Lamon Jewelers — Attraction in Knoxville

So my soon to be fiancé and I came to Lamon Jewelers on Friday to find an idea of what style would look best on me and to see if my pinterest board idea is actually what I wanted. Beautiful location, lady at the front was super nice. She set us up with a lady to show us rings and immediately the vibe was off. She asked if I had any pictures of what I was looking for and I let her know that this was the first time we were trying on rings and we were just trying to figure out what style would look best. She was not into that idea and instead pressured us to just go immediately into looking at what I wanted, which is okay cause I hadn’t seen the style I wanted in person yet!! We get to looking at East to West rings, they have one in store and she’s gorgeous and she immediately starts pressing that this is the perfect ring for us. I tell her no, it’s beautiful but the band is kind of thin and i’m looking for a specific type of East to West Marquise. She makes an off handed comment about wanting a chunky, gaudy ring but she is helpful. Shows us a few different Carats of Marquise and then I ask her if they have any bezels to us to see. She stops in her tracks and in the most condescending tone says oh a bezel? do you even know what that is? I say yes i know what it is and Id like to see one. She pulls one out it’s gorgeous and I get over the off handed condescension. She shows us another option and I am having the time of my life cause this is the first time i’ve even seen an engagement ring on my finger and it’s a big moment for me. This lady grabs my hand and tells me that she’s going to give me some “motherly” advice. She tells me that a “real southern lady” doesn’t wear all this jewelry I have on and that once I get this ring it’s time to get rid of all my other rings and jewelry. Immediate no. I was embarrassed and my cheeks flamed up and I got defensive because my parents have gifted me all my jewelry and every piece means something to me and for her to insult me and my character? I’m not a real southern lady because I hold value in the gifts that my parents have given me over the years? The fourth commandment says honor Thy Mother and Father and that’s the way I choose to honor them. I just wanted to go. My soon to be fiance was over the whole encounter and rushed through the rest of it. We get out to the car and I just cried. I felt like it was a waste of time and we just should’ve went to some big corporation who at least would have been nice cause they know they’re gonna get commission. I would love for the opportunity to come back and maybe discuss having the ring I want made but I want nothing to do with the lady that...

This place is unbelievably rude. We went in earlier today to purchase an engagement ring for my BFF (I went with her boyfriend to help him pick one out!) and we left almost as soon as we'd gone in. We were practically ignored as they weren't pleased with our budget for a ring, and then after a woman took us in the back to look we were treated extremely poorly and basically ignored. Everything we requested to look at was shut down immediately. We told the woman we wanted a ring as simple as possible as my BFF doesn't want a big, flashy ring, and the woman rolled her eyes and continued to bring out giant, dramatic, expensive rings for us, trying to convince us that she somehow knew my friend better than us. I then mentioned that we actually weren't sure about diamonds as my BFF has concerns with the ethics behind many diamonds, and instead of kindly explaining their diamond sourcing process, I was yelled at and told "how dare [I] question [them], how disgusting to think that someone died for [their] diamonds, that it would be illegal to sell blood diamonds so it's a stupid concern..." etc.. Even throughout this beratement I stated that instead we were instead interested in any white sapphire, white topaz, and/or pearl, and was told by this same rude woman that we might as well not "waste our time" looking at them as they're just cloudy or going to break easily. I left the store feeling like I never wanted to visit a jeweler again. Luckily we went to the mall across the street to Kay's Jeweler where they were extremely friendly and even though they said they had ethical diamonds, RESPECTED my friend's choice for her ring and found us something beautiful without diamonds. I would never recommend such a rude establishment to anyone looking to get an engagement ring, or any jewelry for...

My boyfriend and I went into Lamon Jewelers with my family’s wedding ring. The ring had one larger diamond and 12 smaller diamonds (6 were a little larger than the other 6). We were helped by Dick who was so much fun to work with! He was very kind, truly listened to what I was wanting, and asked all the right questions. Emily, the designer for the rings made in store came out and also talked through options of how to arrange the 12 smaller diamonds on a wedding band. We had visited several Jewelers in the same day so we were on the hunt to find the right people to work with. Emily and Dick followed up our meeting by sending us some more design options and were very transparent with the pricing, which we very much appreciate. Buying/ re-designing an engagement ring and wedding band is an investment but I appreciate their attention to detail and responsiveness when working with them. While we ended up going with another local jeweler, I would definitely be back to visit with future redesigning of jewelry or purchasing jewlery. I promise you, Dick and Emily are awesome to work with and truly want to assist you with making your dreams a reality....