La Mesa Antique Mall — Attraction in La Mesa

Yesterday I contacted the La Mesa Antique Mall by phone and had a pleasant interaction with the person who answered. I inquired about selling items and she stated that they do have a buyer and she is in store today, but that she does not make offers and so I need to have prices in mind. I researched my items found a median selling price and then divided that in half because I understand the shop is in business to make money. When I arrived, I took a variety of items out of my car and placed them in a pull wagon and took them to the front counter. There were three women sitting behind the front counter, none of them acknowledged me, but they were talking amongst themselves. I greeted them and asked if they were busy today to break the ice and still no one said anything to me but rather stared at me. It was super awkward. So, I said I was there to see if I could sell some items and the older woman behind the counter rudely told me just because we buy items doesn’t mean we will buy your items. I told her I understand and she glanced at my cart where at the top I had an antique encased geisha doll and she said we don’t take dolls. I simply said okay and then asked if they take books and she said no. I pulled out an antique crystal water goblet and she seemed semi/interested and asked how many I had and I responded 8. Each item I pulled was just awkward. I felt like I was interrupting a conversation. I then pulled out an antique milk container that she definitely liked and commented how unusual it was. She then made me an offer for the crystal goblets and the milk container contrary to what I was told she would do. She offered me $30 for the antique milk quart and 8 crystal water goblets. I had priced the median price of these online at $60 per goblet with no online sellers having more than a pair. I was going to ask a low $100 but she never asked me my price. I told her that was too low for me to consider for the goblets and I thanked her and left. I had a complete 91-piece set of German chinaware in my trunk I was planning to bring in on a second trip and I even wanted to look around the store but I just didn’t feel good about spending my money here. Overall very awkward experience as a customer. Zero customer service skills. It’s not even the fact that the way did not purchase any items, it’s how I was ignored, how rudely I was spoken to and how I was made to feel like I was interrupting their day rather than being served as a customer and greeted with smiles and acknowledgment. I recommend folks consider utilizing online marketplaces over this place to sell. Or, check out one of San Diego’s other reputable...

10 stars. First of all the variety and quantity of items is so vast, it’s wonderful. So many things to see and prices are more than reasonable on most items. HOWEVER, the second point I want to make is about their TOP NOTCH customer service. My car wouldn’t start and one of the employees pulled his truck onto the sidewalk to jump my battery and help me figure out what was wrong. He saw someone in need and he showed up. I’m so appreciative of his help that he did not have to offer me. The customer service inside the store was wonderful too. They were not pushy but were always available to help when needed. They also held a piece of furniture for me (I paid for it) for almost a week so I could get another vehicle to pick it up. I’ll be back time...

Great place to find antique treasures! Very good selection for whatever you may be into such as jewelry, action figures, glass, or housewares. They had quite a bit of Carnival glass as well. Staff is super friendly and helpful. When we were there a man was taking laps around to make sure customers could get into the locked cases, talk about customer service. He was also a fellow antiquer, I could tell by how he talked about some of the items we had selected. I ended up purchasing a Hendricks bird cage (circa 1930s) , a Nippon porcelain vase (circa 1920) and my girlfriend bought me a kerosene lamp (circa 1900). Will be adding to my go-to-list of...