Buy & Save Hair & Beauty Supply — Attraction in Lake Charles

My daughter went into Buy and Save on Gertsner Memorial Lake Charles La and was falsely accused of of stealing. A college working student that is but as she stands inside in front of store by entrance door after paying and waiting on her friend the alarm goes off she politely hands cashier her bag and receipt, nothing. as she begins to leave out with friend it goes off again, she turns around one of the employees begin to interrogate her about 15 minutes she gives them her wallet, cashier goes through then proceeds to tell my daughter oh must be in your bra, my daughter shakes her shirt, threw all this unnecessary embarrassment they realize maybe it’s her real Michael kores wallet with the sensor embedded in. But that’s not the first time I’ve heard of this store falsely accusing young black kids for stealing and turns out they’re completely wrong. Plus the service is horrible can never get any help and when you do ask it’s like you’re bothering them, to do their job. Not all but most, ran into maybe 2 that never seems to have an attitude. This is Buy & Save on Hwy14...

When I'm in town, I normally purchase products here; however, after my last visit, I will probably visit another beauty supply store. After placing product into my cart, I turned around and noticed the same product across the aisle with a higher price. I immediately brought it to the clerk's attention and he stated (supposedly jokingly) that he would charge me an even higher price. After noticing my look of displeasure, the clerk returned to the register stating that he would change the price on the higher cost item. I remained in the store another 10-15 minutes noticing that the clerk never attempted to make the price adjustment. As I proceeded to the register, the clerk departed for lunch. I reminded him that he had not made the adjustment. He said that he would as he proceeded to the back. Be very mindful of the prices you pay at this store because it may be priced differently on another shelf and the workers may know about the discrepancies and deliberately not make...

The store is always a pleasant experience to shop at . Always in stock and well organized. Staff is amazing and helpful! Big shout out to Diana for providing exceptional customer service assisting with customers needs ! Great job guys !...