I bought a high end Mister Freedom denim jacket here and could not be more pleased with the curated quality selection and customer service.
The jacket itself is incredible. Slubby, neppy, & surprisingly rigid for its weight. The construction is top tier. No loose threads in sight! Extreme attention to detail and the finest denim, wood buttons, & veg tan leather. It also fits like a glove and will fit better as it drapes!! I’ve owned an embarrassingly high amount of denim and I am blown away by this piece.
The buying process was outstanding. I had some questions and the owner Josh emailed me back in less than 5 minutes even after business hours. I purchased the jacket on a Friday and it was in Virginia on Monday. I don’t leave a lot of reviews, but this shop deserves it. Highest quality items and best...
Read moreProbably the only niche boutique in the states that will treat you like a friend. Perfect hemming service and Duncan provides excellent customer service. Will continue to do business with Iron Shop for as long as I live near them and will probably continue through online sales if I move away. I have dealt with the vast majority of the Japanese resellers in the States and Iron Shop is absolutely on the top of that list. It’s a small list too. People in the United States aren’t so united anymore and customer service has dwindled, tragically. Hopefully we can right this ship and provide each other with grace and humility. As intended....
Read moreGreat experience shopping online w/ the Iron Shop Provisions Team.
I bought a shirt online and upon receipt I learned I needed to exchange for a larger size. Spoke with Josh on the phone and he was super helpful in getting me the right size shirt for me. He sent me pics with actual shirt measurements using a tape measure to make sure I got the exact right size.
The exchange process was very easy and my new shirt arrived promptly.
Thanks for the excellent customer service. I look forward to shopping with the store...
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