Michael Alan Jewelers — Attraction in Lake Forest

I rarely leave reviews, but I feel it’s important to share our experience for others considering this store.

My brother, his fiancée, and I visited this jewelry store recently to shop for his wedding band. Unfortunately, our visit was overshadowed by one of the most unprofessional and uncomfortable experiences we’ve had in a retail setting.

The owner took it upon himself to aggressively push lab-grown diamonds and non-precious metals, steering my brother away from his personal preferences and toward options with higher profit margins. When my brother showed interest in a gold ring, the owner persistently criticized it, attempting to convince him that tungsten — a material with a very different value and resale profile — was the better choice.

What was even more upsetting was how he treated my future sister-in-law. He took her engagement ring, without invitation, and began criticizing the diamond her fiancé lovingly chose for her. Despite us politely declining his unsolicited assessment multiple times, he persisted, offering to “pull up all the reports” to prove the quality of her diamond. It was invasive, disrespectful, and deeply inappropriate — especially considering the sentimental and personal significance of an engagement ring.

A jeweler’s role is to guide and support their clients in celebrating life’s meaningful moments, not to undermine them or pressure them into purchases based on personal profit motives. This experience left a bitter taste on what should have been a joyful, memorable occasion for our family.

I would not recommend this business to anyone seeking a professional, supportive, and...

I got my engagement and wedding ring at Michael Alan Jewelers. the experience was more than I could even hope for!

The associates are so helpful and not in a sales-y way. The quality and variety of jewelry and stones are top notch. Michael really listens to your budget, your style and your vision. He then works his magic to piece together a beautiful set. I originally wanted larger side stones, but he thought they would be overbearing next to my center stone. That's when you know he really cares about the finished result and design, not squeezing out more money. His expert opinion was so appreciated. With his help I altered my original vision and my ring came out better than imagined.

I also needed a couple rings resized which he did at no extra cost. They even gave me a free ring cleaner set. The bags and ring boxes are also very luxurious. I will go no where else when I need jewelry and I plan to get my husband's wedding band here as well. Thank you Michael and your team. Trust me, go to Michael Alan Jewelers for your Engagement ring or...

We had the most wonderful experience at Michael Alan Jewelers while shopping for our wedding bands. From the moment we walked in, the entire team made us feel welcome and at ease. Everyone was incredibly friendly, knowledgeable, and genuinely excited to help us find the perfect rings.

They took the time to understand what we were looking for and guided us through the entire process with patience and care. We never felt rushed or pressured — just fully supported by a team that clearly loves what they do.

Our wedding bands are absolutely beautiful and even more meaningful because of the experience we had selecting them here. The craftsmanship is top-notch, and the attention to detail is everything we hoped for.

If you're looking for a jeweler who truly goes above and beyond, look no further. We’re so grateful to Michael Alan Jewelers for being such an important part of our...