BEWARE ā¦ā¦.
On 4/29/23 they had a promotionā¦ā¦ $10 per month for 3 months unlimited washes. I signed upā¦.. went a few times between 4/29 and 6/1ā¦.. went today(6/6) and they said my debit card expiredā¦ā¦ I handed them my new debit card and they said now it was FULL PRICEā¦ā¦ so $40/month (because of the package I choose originally) and the cheapest package they have is $20/month. So instead of just updating my card infoā¦.. I lost the promotionā¦..
The manager said āif your card expires, it cancels your membership if you havenāt updated your card info when the next payment tryās to process.ā
Moral of the storyā¦..make sure your card doesnāt expire before your membership ends because if you got a dealā¦ā¦ youāll lose it!
And yesā¦ā¦ Iām currently being a...
Ā Ā Ā Read moreBuyer BEWARE! I went today to get a simple car wash and chose the Rookie for $10.00. My truck did not get clean and looked like it was just sprayed off with water. I went to the manager to ask him why the back of the truck was not touched at all and it looks like it was just rinsed. He said the rookie car wash does not guarantee a clean car and would not clean the truck again. He said that is their policy but when looking at all the signs no where does it say rookie car wash does NOT guarantee a clean car. I would recommend Detail Driven across the street as they are $2.00 cheaper and wipe the car down to...
Ā Ā Ā Read moreNot very pleased with the quality of car wash. It doesnāt clean my car very well, especially the back. I was also very disappointed with the customer service. I sold my car the last day of my trial membership. I called the next day to cancel but was still charged $40 for the next month and didnāt even have my car anymore. They did not work with us at all. Didnāt offer a new barcode for my new vehicle even though I paid for the month and didnāt refund any money. Between the awful customer service and dirty car I tend to not...
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